Categories
Apple bugs

Quick survey on OS X 10.5.7 bug triggers

Update: see OS X 10.5.7 overheats some Macs.

Fellow Mac users, let’s see if we can isolate the triggers of the OS X 10.5.7 blues. If we learn the cause, others may know whether it’s safe for them to update, and we may provide Apple’s engineers with a clue on how to fix the problem in a subsequent update.

Theory 1: Migration Assistant

My affected iMacs have systems that were migrated. That is, when I bought the machines in December 2007, after running them for a while as-is to ensure that they worked properly, I ran Migration Assistant to bring over applications, preferences, network settings, and so on from my previous work machine (a non-Intel white powerbook).

Blah blah

Theory: Possibly OS X 10.5.7 update becomes unstable in the presence of a leftover something migrated from an older system.

Test: If you’re suffering from the 10.5.7 blues, did you run Migration Assistant on the afflicted machine? Did you migrate from a non-Intel machine?

Theory 2: Third-Party Stuff

When something goes wrong with a Macintosh update, a third-party add-on is often the trigger. Here are the add-ons on my sufferin’ iMacs:

Items marked “removed!” were my initial suspects. After the update, iTunes froze on sync. I reckoned the iLike plug-in was to blame, and after removing it, was able to sync again for a while.

Then the Mac froze during an iCal sync, so I removed MenuCalendarClock.

But removing these little guys didn’t fix anything. Soon enough, even without these add-ons, the Macs were freezing during iTunes sync and during MobileMe iCal sync. Eventually they froze on any app, doing anything. (Only to inexplicably resume normal operation again for hours at a time. But enough of this.)

And you? If your Mac is misbehaving after running OS X 10.5.7 update, are any of these add-ons on the machine?

[tags]OSX, bugs, OSX10.5.7, 10.5.7, apple, software, updates[/tags]

Categories
Apple Desktops

SuperDuper! Mac Backup

Even if your computer craps out, there’s no reason to lose your work. Rated five stars on VersionTracker,  SuperDuper! is the dead-simplest and most reliable backup program for Macintosh I know. With a click, it makes a fully bootable backup of your hard drive. If disaster strikes your data, or if someone steals your laptop, you can boot and restore from the cloned drive.

SuperDuper runs on Intel and Power PC Macs, and is compatible with Time Machine under Leopard. Download and use it forever for free, or buy for US $27.95 to unlock scheduling and Smart Update. (Smart Update copies only the data that has changed since your last backup, enabling you to backup your hard drive in minutes instead of hours. Which means you’ll actually get into the habit of running the backup program every day. Which means you’ll never lose your work. Best $27.95 you’ll ever spend.)

Update Jun 3, 2009

Ironically enough, this morning, a routine backup failed. SuperDuper immediately presented me with a simple “report the problem” form that included a log of everything that had happened on my system. I filled out the form and hit SEND. Within 30 minutes, I had an email from Shirt Pocket Support diagnosing the problem:

It looks like your destination volume failed during the backup. Here’s some stuff from your system log that shows the error in progress: [etc.]

There were also simple instructions on how to test (and possibly fix) my backup drive.

There was even a note about some scripting additions carried over via migration that were likely no longer working on my Intel Mac.

This is unbelievable service.

To anyone who thinks this is a paid ad, don’t be silly (or insulting). I really love this product and this company. You will, too.

[tags]superduper, backup, program, mac, macintosh, osx, os x, apple[/tags]