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Advertising business Search

Suckage begins here: why search engines now prioritize advertising over good UX

This kind of virtuous rising tide rent, which benefits everyone, doesn’t last. Once the growth of the new market slows, the now-powerful innovators can no longer rely on new user adoption and collective innovation from a vibrant ecosystem to maintain their extraordinary level of profit. In the dying stages of the old cycle, the companies on top of the heap turn to extractive techniques, using their market power to try to maintain their now-customary level of profits in the face of macroeconomic factors and competition that ought to be eating them away. They start to collect robber baron rents. That’s exactly what Google, Amazon, and Meta are doing today.

Tim O’Reilly, Rising Tide Rents and Robber Baron Rents: The Replacement of Organic Search with Advertising by Google and Amazon and What That Might Mean for the Future of AI

See also:

The Man Who Killed Google Search by EDWARD ZITRONThis is the story of how Google Search died, and the people responsible for killing it. (Hat tip: mORA.)

Search Party (2009): Triple Issue No. 292 of A List Apart, for people who make websites, is all about search. By JOHN FERRARA, AVINASH KAUSHIK, and LOU ROSENFELD.

Illustration: Kevin Cornell

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Best practices blogger Blogs and Blogging Community content Content First Content-First creativity editorial findability Free Advice Ideas Indieweb industry links Marketing Off My Lawn! Own your content Platforms Publications Publishing Search Standards State of the Web Teapot The Essentials The Profession Wah! writing

Algorithm & Blues

Examining last week’s Verge-vs-Sullivan “Google ruined the web” debate, author Elizabeth Tai writes:

I don’t know any class of user more abused by SEO and Google search than the writer. Whether they’re working for their bread [and] butter or are just writing for fun, writers have to write the way Google wants them to just to get seen.

I wrote extensively about this in Google’s Helpful Content Update isn’t kind to nicheless blogs and How I’m Healing from Algorithms where I said: “Algorithms are forcing us to create art that fits into a neat little box — their neat little box.”

So, despite Sullivan’s claims to the contrary, the Internet has sucked for me in the last 10 years. Not only because I was forced to create content in a way that pleases their many rules, but because I have to compete with SEO-optimized garbage fuelled by people with deep pockets and desires for deep pockets.

Is the Internet really broken?

For digital creators who prefer to contain multitudes, Tai finds hope in abandoning the algorithm game, and accepting a loss of clout, followers, and discoverability as the price of remaining true to your actual voice and interests:

However, this year, I regained more joy as a writer when I gave upon SEO and decided to become an imperfect gardener of my digital garden. So there’s hope for us yet.

As for folks who don’t spend their time macro-blogging—“ordinary people” who use rather than spend significant chunks of their day creating web content—Tai points out that this, statistically at least a more important issue than the fate and choices of the artists formerly known as digerati, remains unsolved, but with glimmers of partially solution-shaped indicators in the form of a re-emerging indieweb impulse:

Still, as much as I agree with The Verge’s conclusions, I feel that pointing fingers is useless. The bigger question is, How do we fix the Internet for the ordinary person?

The big wigs don’t seem to want to answer that question thoroughly, perhaps because there’s no big money in this, so people have been trying to find solutions on their own.

We have the Indieweb movement, the Fediverse like Mastodon and Substack rising to fill the gap. It’s a ragtag ecosystem humming beneath Google’s layer on the Internet. And I welcome its growth.

For more depth and fuller flavor, I encourage you to read the entirety of “Is the internet really broken?” on elizabethtai.com. (Then read her other writings, and follow her on our fractured social web.)


“The independent content creator refuses to die.” – this website, ca. 1996, and again in 2001, paraphrasing Frank Zappa paraphrasing Edgar Varese, obviously.

Hat tip: Simon Cox.

Categories
"Digital Curation" Ideas Micropublishing Publishing Search State of the Web stealing

UK Judge: Search is Theft

paidContent UK’s NLA Ruling Summary: How PRs Break Copyright Law Online offers the highlights of a 148-paragraph ruling by the British High Court “that PRs who subscribe to paid news monitors are breaking UK law by effectively copying a substantial part of online news articles.”

The product in question is Meltwater News, an online global media monitoring service that allows subscribers to track “keywords, phrases, and topics in over 130,000 sources from over 190 countries and 100 languages, monitored consistently throughout the day.”

The judge argues that in reprinting publications’ headlines or summaries of longer than 256 characters, the service is “stealing” the publishers’ content, even though Meltwater quite naturally provides links so users who are interested in a given piece of content can click through to the original. Since these summaries and headlines are cached on my computer, as an end-user I am complicit in the theft of content I didn’t pay for, says the judge.

If this ruling sticks, and if it ripples out, it will cripple or kill existing and emerging services that help people find content.

Categories
A List Apart javascript navigation Search Usability User Experience UX

A List Apart No. 304

A List Apart Issue No. 304. Illustration by Kevin Cornell.

Issue 304 of A List Apart for people who make websites squeezes JavaScript and delves into faceted navigation:

Better JavaScript Minification

by NICHOLAS C. ZAKAS

Like CSS, JavaScript works best when stored in an external file that can be downloaded and cached separately from our site’s individual HTML pages. To increase performance, we limit the number of external requests and make our JavaScript as small as possible. The inventor of Extreme JavaScript Compression with YUI Compressor reveals coding patterns that interfere with compression, and techniques to modify or avoid these coding patterns so as to improve the YUI Compressor’s performance. Think small and live large.

Design Patterns: Faceted Navigation

by PETER MORVILLE, JEFFERY CALLENDER

Faceted navigation may be the most significant search innovation of the past decade. It features an integrated, incremental search and browse experience that lets users begin with a classic keyword search and then scan a list of results. It also serves up a custom map that provides insights into the content and its organization and offers a variety of useful next steps. In keeping with the principles of progressive disclosure and incremental construction, it lets users formulate the equivalent of a sophisticated Boolean query by taking a series of small, simple steps. Learn how it works, why it has become ubiquitous in e-commerce, and why it’s not for every site.


Illustration: Kevin Cornell for A List Apart


Categories
CSS Design findability Search Site Optimization The Essentials

Of Google and Page Speed

Our visually and behaviorally rich sites are about to lose precious Google juice, WebSiteOptimization.com reports in a new piece titled Page Speed Factored into Google Search Rankings:

Google’s addition of a page speed signal to its search rankings algorithm officially links performance with search engine marketing. The loading speed of a web page affects user psychology in a number of ways, and now it can effect its rankings as well.

This back-to-basics message catches us at a funny time in web design history.

“Make more of less” has long been the norm

Most of us who’ve designed sites for quite a while, and who consider ourselves user- and standards-focused, have traditionally designed sites that loaded faster than the competition. We did it by using caching technologies (CSS instead of table layouts, linked instead of inline JavaScript, and so on). For many, many years, we also did it by keeping images to a minimum, using system fonts instead of pictures of type, CSS colors instead of faux backgrounds, and so on.

As the web audience grew, heavily trafficked sites became even more restrictive in their decorative flourishes, whether they cared about web standards or not. Thus Google, while happily using bad CSS and markup, exerted monk-like discipline over its designers. Not only were images out, even such details as rounded corners were out, because the tiny images needed to facilitate rounded corners prior to CSS3 added a tenth of a kilobyte to page weight, and a tenth of a kilobyte multiplied by a billion users was too much.

Of late, we have grown fat

Yet in the past few years, as wideband became the norm, every mainstream site and its brother started acting as if bandwidth didn’t matter. Why use 1K of web form when you could use 100K of inline pseudo-Ajax? Why load a new page when you could load a lightbox instead?

Instead of medium-quality JPEGs with their unimportant details painstakingly blurred to shave KB, we started sticking high-quality PNG images on our sites.

As these bandwidth-luxuriant (and not always beautiful, needed, or useful) practices became commonplace on mainstream sites, many advanced, standards-focused web designers were experimenting with web fonts, CSS3 multiple backgrounds, full-page background images, and other devices to create semantic, structurally lean sites that were as rich (and heavy) as Flash sites.

So now we face a dilemma. As we continue to seduce viewers via large, multiple background images, image replacement, web fonts or sIFR, and so on, we may find our beautiful sites losing page rank.

Read the report and watch this space.

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A List Apart An Event Apart Appearances architecture art direction Authoring Browsers bugs Career Chicago cities Code Community Compatibility conferences content content strategy creativity CSS Design development DOM downloads editorial Education engagement eric meyer events flickr Fonts Formats glamorous Happy Cog™ HTML HTML5 industry Information architecture Jason Santa Maria javascript Markup photography Real type on the web Scripting Search social networking speaking spec Standards State of the Web

Chicago Deep Dish

Dan Cederholm and Eric Meyer at An Event Apart Chicago 2009. Photo by John Morrison.

For those who couldn’t be there, and for those who were there and seek to savor the memories, here is An Event Apart Chicago, all wrapped up in a pretty bow:

AEA Chicago – official photo set
By John Morrison, subism studios llc. See also (and contribute to) An Event Apart Chicago 2009 Pool, a user group on Flickr.
A Feed Apart Chicago
Live tweeting from the show, captured forever and still being updated. Includes complete blow-by-blow from Whitney Hess.
Luke W’s Notes on the Show
Smart note-taking by Luke Wroblewski, design lead for Yahoo!, frequent AEA speaker, and author of Web Form Design: Filling in the Blanks (Rosenfeld Media, 2008):

  1. Jeffrey Zeldman: A Site Redesign
  2. Jason Santa Maria: Thinking Small
  3. Kristina Halvorson: Content First
  4. Dan Brown: Concept Models -A Tool for Planning Websites
  5. Whitney Hess: DIY UX -Give Your Users an Upgrade
  6. Andy Clarke: Walls Come Tumbling Down
  7. Eric Meyer: JavaScript Will Save Us All (not captured)
  8. Aaron Gustafson: Using CSS3 Today with eCSStender (not captured)
  9. Simon Willison: Building Things Fast
  10. Luke Wroblewski: Web Form Design in Action (download slides)
  11. Dan Rubin: Designing Virtual Realism
  12. Dan Cederholm: Progressive Enrichment With CSS3 (not captured)
  13. Three years of An Event Apart Presentations

Note: Comment posting here is a bit wonky at the moment. We are investigating the cause. Normal commenting has been restored. Thank you, Noel Jackson.

Short URL: zeldman.com/?p=2695

Categories
A List Apart Publications Publishing Search UX Web Design

Search Party

A List Apart No. 292

Triple Issue No. 292 of A List Apart, for people who make websites, is all about search.

Testing Search for Relevancy and Precision

by JOHN FERRARA

Despite the fact that site search often receives the most traffic, it’s also the place where the user experience designer bears the least influence. Few tools exist to appraise the quality of the search experience, much less strategize ways to improve it. But relevancy testing and precision testing offer hope. These are two tools you can use to analyze and improve the search user experience.

Internal Site Search Analysis: Simple, Effective, Life Altering!

by AVINASH KAUSHIK

Your search and clickstream data is missing a key ingredient: customer intent. You have all the clicks, the pages people viewed, and where they bailed, but not why they came to the site. Your internal site-search data contains that missing ingredient: intent. Learn five ways to analyze your internal site-search data—data that’s easy to get, to understand, and to act on.

Beyond Goals: Site Search Analytics from the Bottom Up

by LOU ROSENFELD

Top-down analytics are great for creating measurable goals you can use to benchmark and evaluate the performance of your content and designs. But bottom-up analysis teaches you something new and unexpected about your customers—something goal-driven analysis can’t show you. Discover the kinds of information users want, and identify your site’s most urgent mistakes.

Illustration by Kevin Cornell.