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Usability Testing

Usability testing doesn’t reveal problems in your product so much as it uncovers arrogance in your thinking.

USABILITY TESTING doesn’t reveal problems in your product so much as it uncovers arrogance in your thinking. #

By Jeffrey Zeldman

“King of Web Standards”—Bloomberg Businessweek.

Principal & Creative Director, Automattic, Inc. Founder & Publisher, A List Apart. Co-founder, An Event Apart design conference. Publisher & co-founder, A Book Apart—brief books for people who design, write, and code. Have written two books, notably Designing With Web Standards, 3rd Edition. Faculty, MFA, Interaction Design program, School of Visual Arts, NY. Host, The Big Web Show. But what I really want to do is direct.