Categories
glamorous

Ten years ago tonight

Ten years ago

Ten years ago, my girlfriend flew home to celebrate new year’s eve in San Francisco, but I had to stay in New York to work, so we spent the turn of the millennium apart.

A friend of a friend threw a party. I attended, grumpily, as shown here.

Ten years ago, but it may as well have been a thousand. Everything is different now. Everything except that I am once again separated from those with whom I would most wish to mark the falling away of old things and the luminous beauty of new beginnings.

Categories
glamorous The Essentials

Heart trouble

My marriage resulted in a daughter, Ava, and a dog, Emile. My daughter, thank God, is fine. But Emile has become ill, first with pneumonia, which he survived, and now with pulmonary hypertension, which is going to kill him.

The pneumonia manifested as coughing, fainting, dramatic weight loss, and lack of energy. A week in a veterinary hospital’s intensive care unit saved his life. And, for a few weeks afterward, although still underweight, he seemed to be recovering.

Then he began fainting again, often falling into his own urine and feces, sometimes while emitting what sounded like a scream of terror. The light would go out of his eyes. Grabbing his feet, patting his side, I’d lie on the floor, coaxing him back from the other world. Then it was back to the veterinarian, or, as two days ago, to the veterinary hospital’s ICU.

At the hospital, they prescribed a new medicine, which he starts today. They also told me, in doctor language, that he won’t be with us much longer.

It’s too soon to give up hope, too soon to pull the plug, but the day of horrible choices is approaching.


Categories
An Event Apart business glamorous San Francisco The Profession

Someone could write a study on how moving and changes in marital status can cause a domain to lapse, and that someone could be me.


Sent from: The Palace Hotel. Short URL: zeldman.com/?p=3178. Tweet reference: 6372740541. Why are you reading this?

Categories
glamorous

Pride

Pride

I am sad that my five-year-old wrote on our door in permanent marker. She knows better. I’m proud that she is learning to write. And that she chose to write these two words—her name and mine.

When she showed me her work, I had a choice: reprimand her for writing on the door. Or tell her proud I am of her.

I think you can guess which I chose.

Happy Thanksgiving, Americanos!


Short URL: zeldman.com/?p=3096

Categories
Acclaim business Career Design glamorous Marketing maturity Press Publishing The Essentials

On Self-Promotion

Zeldman

You are a shameless self promoter!” he said.

I can’t speak to the “shame” part, but for the rest: guilty as charged.

Self-promotion may appear revolting, but it’s the only promotion that’s guaranteed in this business. Do it right, and only haters will hate you for it. To get, you must give.

Love your work

If you write or design, you must believe in what you do. If you don’t believe you have something to express, there are plenty of other jobs out there. If you believe in what you do, and if you’re doing it for real, you must find ways to let people know about it.

Sometimes this takes the direct form of a case study. The assumption in publishing such a study is that someone out there might be interested in the service your team provided, the thinking you brought to the problem, and so on.

There is a difference between being arrogant about yourself as a person and being confident that your work has some value. The first is unattractive, the second is healthy and natural. Some people respond to the one as if it were the other. Don’t confuse them. Marketing is not bragging, and touting one’s wares is not evil. The baker in the medieval town square must holler “fresh rolls” if he hopes to feed the townfolk.

The love you make

But direct self-promotion is ineffective and will go unnoticed unless it is backed by a more indirect (and more valuable) form of marketing: namely, sharing information and promoting others.

Is your Twitter feed mostly about your own work, or do you mainly link to interesting work by others? Link blogs with occasional opinions (or occasional techniques, or both) get read. The more you find and promote other people’s good work, the more in-the-know and “expert” you are perceived to be—and the more you (or your brand, if you must) are liked.

You can’t fake this. If you’re linking to other people’s work as a ploy to make others link back, it’s obvious, and you’ll fail. If you’re sharing half-baked information half-heartedly, nobody will stick around.

This may sound Jedi-mind-trick-ish, but never create a blog or a Twitter feed with the explicit idea of promoting yourself. Create for the joy of creating. Share for the joy of the sharing, and because the information you’re sharing genuinely excites you. Do that, and the rest will follow.

zeldman.com/?p=3061

Categories
glamorous

Crazy man at Starbucks

Shot by Mr Greg Storey.

Categories
glamorous

Once more into the breach

Once more into the muthafuckin breach

Categories
business Career glamorous

Dirty Little Secret of Success

A LONGING for love and approval. That’s the dirty little secret of success.

Yes, you must make something people want. Of course, you must improve and extend it. Certainly, you must give 110% where customer satisfaction is concerned. Definitely, you must convert your customers to evangelists. All of that is true, always has been and will be.

BUT.

But you won’t be able to do those things, not really, not all the way, not as they must be done, unless there is a brokenness in you that continually craves attention and affection you somehow missed out on.

You have to have been abandoned, betrayed, ridiculed, unsupported at some point when you needed it most.

This sounds terrible and it is. But it’s the facts.

A contented person with a whole heart, who has never doubted for a moment that she is loved by God and the universe, should not bother trying to succeed as a creative entrepreneur. She should get a job working for someone else, turn it off at 6:00 PM, and come home to the people who love her.

Only a restless, broken heart can drive you to do what is necessary.

And that’s how to succeed in business without really crying.

Categories
A List Apart An Event Apart Appearances architecture art direction Authoring Browsers bugs Career Chicago cities Code Community Compatibility conferences content content strategy creativity CSS Design development DOM downloads editorial Education engagement eric meyer events flickr Fonts Formats glamorous Happy Cog™ HTML HTML5 industry Information architecture Jason Santa Maria javascript Markup photography Real type on the web Scripting Search social networking speaking spec Standards State of the Web

Chicago Deep Dish

Dan Cederholm and Eric Meyer at An Event Apart Chicago 2009. Photo by John Morrison.

For those who couldn’t be there, and for those who were there and seek to savor the memories, here is An Event Apart Chicago, all wrapped up in a pretty bow:

AEA Chicago – official photo set
By John Morrison, subism studios llc. See also (and contribute to) An Event Apart Chicago 2009 Pool, a user group on Flickr.
A Feed Apart Chicago
Live tweeting from the show, captured forever and still being updated. Includes complete blow-by-blow from Whitney Hess.
Luke W’s Notes on the Show
Smart note-taking by Luke Wroblewski, design lead for Yahoo!, frequent AEA speaker, and author of Web Form Design: Filling in the Blanks (Rosenfeld Media, 2008):

  1. Jeffrey Zeldman: A Site Redesign
  2. Jason Santa Maria: Thinking Small
  3. Kristina Halvorson: Content First
  4. Dan Brown: Concept Models -A Tool for Planning Websites
  5. Whitney Hess: DIY UX -Give Your Users an Upgrade
  6. Andy Clarke: Walls Come Tumbling Down
  7. Eric Meyer: JavaScript Will Save Us All (not captured)
  8. Aaron Gustafson: Using CSS3 Today with eCSStender (not captured)
  9. Simon Willison: Building Things Fast
  10. Luke Wroblewski: Web Form Design in Action (download slides)
  11. Dan Rubin: Designing Virtual Realism
  12. Dan Cederholm: Progressive Enrichment With CSS3 (not captured)
  13. Three years of An Event Apart Presentations

Note: Comment posting here is a bit wonky at the moment. We are investigating the cause. Normal commenting has been restored. Thank you, Noel Jackson.

Short URL: zeldman.com/?p=2695

Categories
glamorous

Blood and bone

At the hospital, where we intended to donate blood, we are turned away. They’ve run out of blood bags.

My Glamorous Life, September 11, 2001.

Categories
glamorous Zeldman

As You Were

Categories
glamorous wisdom

it takes a train

When asked why there’s so much pain
Jesus and Buddha will tell me the same:
“Shit happens, and people change.”

Categories
family glamorous

Dear Daddy

Categories
Applications Brighter Planet bugs business Career Code Community content Design ethics glamorous homeownership parenting work Zeldman

In-Box Twenty

Found in my in-box on this gloriously muggy morning:


  • E-mail from a neighborhood mom interested in hiring our child’s nanny in September, when the girl enters kindergarten. Would our nanny work part-time? (No, she would not.)
  • Invitation to speak.
  • Account status message from American Express, freezing my business account.
  • Personal letter from a co-author of CSS.
  • Correspondence from one half of a feud, demanding that A List Apart delete “libelous” comments made by the other half.
  • QA correspondence on Brighter Planet beta.
  • Photo of kid on general store porch-front rocking horse, sent by ex, from mini-vacation they’re taking together.
  • Responses from speakers selected to present at An Event Apart in 2010.
  • Discussion of “send to friend” links in context of COPPA compliance.
  • Raw personal truth from my dear sponsee.
  • Notes from a developer whose web fonts platform I’m beta testing.
  • Query from a mom whose friend is expecting: what do we pay our nanny? Would she take less? (I hope not.)
  • Basecamp notifications concerning Chapters 7, 9, 2, and 4 of Designing With Web Standards, 3rd Edition.
  • Invitation from a social media network’s director of strategic relationships.
  • Milestone reminder.
  • Note from my brother about the release of his CD.
  • Case study for review.
  • Notice of Credit Limit Reduction on my personal account from American Express. “In this difficult economic environment, we all need to make choices about how we spend and save.”
  • Discussions of Happy Cog new business activities in various stages of ripeness.
  • Note about a magic berry that will make me look like a princess.

Typical day.

Categories
glamorous Zeldman

Pain is my alarm clock

Today the pain woke me at 5:00 AM. One week ago today I had surgery. While most of me has bounced back, parts look like I disagreed with a mule. There is tenderness where a hernia repair botched by NYU interns 20 years ago finally got fixed. There’s throbbing, tumescent, Tim-Burton-directed pain in other places, where other things were done.

Jeffrey Zeldman

The past 12 months have been … interesting. I fired a client. My lead designer in New York decided to strike out on his own. I woke one morning with a toe the size of Cleveland, and after four months of practitioner hot potato, was diagnosed with gout and osteoarthritis. My dad had heart surgery, and airline incompetence got me to his side after it was over. (Fortunately he survived.) One of my businesses yielded a tax bill I couldn’t pay. I required intensive periodontal care. My hernia, supposedly fixed two decades ago, popped open again.

Somewhere in the middle of this—around Thanksgiving—my beloved wife screwed up the courage to confess that she was unhappy.

A year of couples counseling could not save the marriage. We did, however, save the family. Our child is well, we co-parent beautifully, and, with a lot of work on both sides, the ex and I have become good friends. Better friends, maybe, than when we were husband and wife. Friends for life. Lemonade for 200, Alex.

Holding onto yesterday

The dizzying marital sea change dwarfed everything else. At first I was stunned, like an accident victim. During one of the comic episodes of my toe enlargement mystery, I found myself alone in a hospital gown, about to have an MRI. In the mirror I reminded myself of my hospital-gowned father, whose surgery I had just attended. The doctor bustled in to ask me questions before the test. “How you doing,” he said. It took all my strength not to babble, “My wife is leaving me.”

We threw a Christmas party in the studio. My wife and child were among the guests, the wife looking radiant, the child frolicking adorably. I sensed that people viewed me as lucky and successful, and most were happy for me. They didn’t know that I was about to lose the only thing that matters. In the midst of happy celebrants, I felt alone.

During the inauguration of President Obama, while much of the world experienced hope, I focused on Laura Bush standing beside George Bush, and wondered why their marriage endured, while mine was falling apart.

It was like that. Then it got better.

The love you make

One day I realized I could not change what would happen, but I could influence how it happened. I could be the angry denier, hanging onto what no longer exists. Or I could embrace change with love and no conditions. After all, it was not about me, it was about us. And the most important thing was that the most important one of us be protected and continue to feel safe and loved.

Once you figure that out, the rest is easy, if you have a good partner.

By the time I started letting people know about the divorce, I was almost okay with it. I had stopped feeling that things were happening to me, and started taking control of my life. I enjoyed family time and single time. Although my depressed mother had raised me to view self-love as narcissism, I began taking care of myself. I ate sensibly, exercised, saw friends, took time to relax.

As part of that self-care, I opted not to leave unexploded land mines in my system.

During yesterday’s initial follow-up, the surgeon told me I was doing well—recovering fast. I celebrated by walking three miles down Fifth Avenue and meeting a friend for lunch. Then the pain told me to rush home and lie down, and I did as the pain commanded.

The pain that wakes me is good pain. It is the pain of taking care of yourself. The pain of recovery.

[tags]myglamorouslife, zeldman[/tags]