WHAT A YEAR 2010 has been. It was the year HTML5 and CSS3 broke wide; the year the iPad, iPhone, and Android led designers down the contradictory paths of proprietary application design and standards-based mobile web application design—in both cases focused on user needs, simplicity, and new ways of interacting thanks to small screens and touch-sensitive surfaces.
It was the third year in a row that everyone was talking about content strategy and designers refused to “just comp something up” without first conducting research and developing a user experience strategy.
Even outside the newest, best browsers, things were better than ever. Modernizr and eCSStender brought advanced selectors and @font-face to archaic browsers (not to mention HTML5 and SVG, in the case of Modernizr). Tim Murtaugh and Mike Pick’s HTML5 Reset and Paul Irish’s HTML5 Boilerplate gave us clean starting points for HTML5- and CSS3-powered sites.
Web fonts were everywhere—from the W3C to small personal and large commercial websites—thanks to pioneering syntax constructions by Paul Irish and Richard Fink, fine open-source products like the Font Squirrel @Font-Face Generator,
open-source liberal font licensing like FontSpring’s, and terrific service platforms led by Typekit and including Fontdeck, Webtype, Typotheque, and Kernest.
Print continued its move to networked screens. iPhone found a worthy adversary in Android. Webkit was ubiquitous.
Insights into the new spirit of web design, from a wide variety of extremely smart people, can be seen and heard on The Big Web Show, which Dan Benjamin and I started this year (and which won Video Podcast of the Year in the 2010 .net Awards), on Dan’s other shows on the 5by5 network, on the Workers of the Web podcast by Alan Houser and Eric Anderson, and of course in A List Apart for people who make websites.
Zeldman.com: The Year in Review
A few things I wrote here at zeldman.com this year (some related to web standards and design, some not) may be worth reviewing:
- iPad as the New Flash 17 October 2010
- Masturbatory novelty is not a business strategy.
- Flash, iPad, and Standards 1 February 2010
- Lack of Flash in the iPad (and before that, in the iPhone) is a win for accessible, standards-based design. Not because Flash is bad, but because the increasing popularity of devices that don’t support Flash is going to force recalcitrant web developers to build the semantic HTML layer first.
- An InDesign for HTML and CSS? 5 July 2010
- Stop Chasing Followers 21 April 2010
- The web is not a game of “eyeballs.” Never has been, never will be. Influence matters, numbers don’t.
- Crowdsourcing Dickens 23 March 2010
- Like it says.
- My Love/Hate Affair with Typekit 22 March 2010
- Like it says.
- You Cannot Copyright A Tweet 25 February 2010
- Like it says.
- Free Advice: Show Up Early 5 February 2010
- Love means never having to say you’re sorry, but client services means apologizing every five minutes. Give yourself one less thing to be sorry for. Take some free advice. Show up often, and show up early.
A few things I wrote elsewhere might repay your interest as well:
- The Future of Web Standards 26 September, for .net Magazine
- Cheap, complex devices such as the iPhone and the Droid have come along at precisely the moment when HTML5, CSS3 and web fonts are ready for action; when standards-based web development is no longer relegated to the fringe; and when web designers, no longer content to merely decorate screens, are crafting provocative, multi-platform experiences. Is this the dawn of a new web?
- Style vs. Design written in 1999 and slightly revised in 2005, for Adobe
- When Style is a fetish, sites confuse visitors, hurting users and the companies that paid for the sites. When designers don’t start by asking who will use the site, and what they will use it for, we get meaningless eye candy that gives beauty a bad name.
Happy New Year, all!
Something remarkable awaits you in Issue No. 311 of A List Apart for people who make websites. Two wonderfully readable articles tackle the thorny subject of client relationships, providing practices, insights, and tips which, when taken to heart, will help designers, UXers, and (frankly) clients do their jobs better:
One of the toughest parts of the client/designer relationship is that nobody likes to be told “no”—especially not the client who is paying you. But to do your job right, you often have to turn aside requests for what the client wants in favor of what the user really needs. In No One Nos: Learning to Say No to Bad Ideas, Whitney Hess explains when to say no, and how to turn it into a positive experience.
Of course, your ability to speak truth to the client assumes you’ve established a mutually respectful, goal- and team-focused relationship in the first place. And the first place is exactly where to begin establishing just that kind of relationship. In Kick Ass Kickoff Meetings, Kevin M. Hoffman shows how to use the first official meeting to turn a roomful of mutually suspicious turf battlers into an energetic team with shared ownership of the end-product.
Not only are these articles convincing, I know these techniques work, because we use them at Happy Cog.
Also in this issue, ALA illustrator Kevin Cornell outdoes even himself.
Join us, won’t you?
I have known 37signals CEO Jason Fried since he was a young copywriter who reminded me of me, only smarter and more confident. Like many of you, with a mixture of awe and pleasure, I have watched him change our industry, along with book publishing and business generally. Dan Benjamin and I are delighted to announce the mercurial Mr Fried as our guest on The Big Web Show. Join us today, 1 July 2010, for the live taping at 1:00 PM ET.
Jason’s official bio is brief, but he can write at length when he wishes: see Rework, Getting Real, and Defensive Web Design, each a classic, and to each of which he was principal co-writer and guiding force. Besides saying no to meetings, contracts, and VC money, Jason and 37signals are famous for godfathering a speedy, iterative form of web application design; for gifting the industry with Ruby on Rails; for creating a suite of beloved (yes, really) business productivity web apps; for mastering and then abandoning client services in favor of making stuff; for somehow, in the midst of all that busyness, churning out tons of fine content on their popular blog; and for being roommates with the equally fantastic Coudal Partners.
Can’t wait to interview Jason Fried in front of a live internet audience today. Hope you’ll join us.
The Big Web Show is taped live in front of an internet audience every Thursday at 1:00 PM ET on live.5by5.tv. Edited episodes can be watched afterwards (often within hours of taping) via iTunes (audio feed | video feed) and the web.
This Thursday 17 June at 1:00 PM EDT, join Dan Benjamin and me live on The Big Web Show as we interview Whitney Hess (bio | blog | Twitter) on on the ins and outs of user experience design—from research to wireframes to testing and beyond. Just what goes into making stuff online easier and more pleasurable to use? What kinds of projects (and clients) enable great user experiences, and which have bad UI written all over them? If a tree falls in the forest, will Whitney tweet about it? Join us for these topics and more.
24 June: Ethan Marcotte
Then on Thursday 24 June at 1:00 PM EDT, join us live as we interview Ethan Marcotte (bio | blog | Twitter), co-author of Designing With Web Standards 3rd Edition with me and Handcrafted CSS: More Bulletproof Web Design with Dan Cederholm. We’ll talk about designing and coding for the likes of the Sundance Film Festival and New York Magazine, and the joys of responsive web design, working remotely, and swearing profusely on Twitter.
1 July: Jason Fried
And then on Thursday, 1 July, join us as we coax 37signals CEO Jason Fried (tiny bio | book | book | book | blog | Twitter) into telling us how he really feels about bells and whistles, contracts, meetings, buzzwords, software that requires training, and startups that need investors. The controversial Mr Fried is a true rebel and innovator and one of our favorite people on the internet. Tune in and find out why.
Turn on, Tune in
In an interview at 37signals, I discuss how the Happy Cog team uses Basecamp to coordinate projects across three studios and maintain accurate client communications.
Headed to SXSW Interactive? Concerned about the future of books, magazines, and websites? Attend “New Publishing and Web Content,” a panel I’m hosting on the creative, strategic, and marketing challenges of traditional and new (internet hybrid) book publishing and online magazine publishing, and how these fields intersect with content strategy and client services.
Joining me in a thoughtful exploration of new and old business models and creative challenges will be people who’ve spent a decade or two butting up against and reinventing these boundaries:
- Mandy Brown, creative director, Etsy; former creative director (web and print), W.W. Norton, the oldest and largest publishing traditional house owned wholly by its employees; contributing editor, A List Apart Magazine; publisher, A Working Library; and co-director (with Jason Santa Maria and me), A Book Apart, a new publisher of mid-length books “for people who make websites.” (We’re talking book-books, made of paper, printed, bound, and distributed—not PDFs.)
- Paul Ford, critically respected novelist (Gary Benchley, Rock Star) and short fiction writer; blogger since practically the Civil War, most famously of Ftrain.com, where he has penned such classic posts as “Learning to Fear the Semantic Web;” print and web editor, Harper’s, the very definition of a traditional printed magazine of quality—also web developer, designer, and webmaster of Harper’s website since forever; and frequent contributor to The Morning News and to NPR’s “All Things Considered,” where he once offered a dissenting view on “web standards”—not that I’m bitter.
- Lisa Holton, Founder and CEO, Fourth Story Media (“a fresh perspective in storytelling”). The company “develop[s] compelling intellectual property and distribute[s] it across traditional and nontraditional channels including books, collaborative web fiction, and social media.” Previously, Lisa was President of Scholastic Trade Publishing and Book Fairs, where she managed the publication of Harry Potter and the Deathly Hallows and initiated and oversaw development of The 39 Clues, a widely heralded book- and web-based venture. Prior to that, she was SVP and Publisher, Disney Global Children’s Books, running all aspects of the domestic and international children’s book business at the Walt Disney Company. Before that, Lisa was Vice President, Associate Publisher and Editor-in Chief of HarperCollins Children’s Books. She serves on the Board of Directors of the New York Women’s Foundation and the Board of Trustees of the Eric Carle Museum of Picture Book Art.
- Erin Kissane, publisher, Incisive.nu, a website about strong language, writing tools, and other aspects of content strategy; content strategist and editorial strategist, Happy Cog Studios; former editor-in-chief (for ten years), A List Apart Magazine; author of numerous articles on web writing, editing, and content strategy, including “Attack of the Zombie Copy,” “Your About Page is a Robot,” and “Content Templates to the Rescue;” founding strategist, A Book Apart; and author of an upcoming book on content strategy for content strategists.
As moderator, my job will be to let these geniuses speak, to occasionally lob the right question to the right genius, and to help field your questions from the audience.
If you work in web or print publishing, or just care about the written word, please join us at 5:00 PM Central Time in Ballroom A.
(What else am I doing at SXSW Interactive? Here’s my schedule so far. I also hope to see some of you at OK Cog’aoke II, SXSW Interactive’s premiere karaoke event and best party, hosted by your friends at Happy Cog.)
Designed by Happy Cog and launched today, The Amanda Project is a social media network, creative writing project, interactive game, and book series combined:
The Amanda Project is the story of Amanda Valentino, told through an interactive website and book series for readers aged 13 & up. On the website, readers are invited to become a part of the story as they help the main characters search for Amanda.
The writing-focused social media network is designed and written as if by characters from the Amanda novels, and encourages readers to enter the novel’s world by joining the search for Amanda, following clues and reading passages that exist only online, and ultimately helping to shape the course of the Amanda narrative across eight novels. (The first Amanda novel—Invisible I, written by Melissa Kantor—comes out 22 September.)
The site developed over a year of intense creative collaboration between Happy Cog and Fourth Story Media, a book publisher and new media company spearheaded by publishing whiz Lisa Holton. Prior to starting Fourth Story, Lisa was was President, Scholastic Trade Publishing and Book Fairs; managed the publication of Harry Potter and the Deathly Hallows; and oversaw development of The 39 Clues. Before that she spent nearly a decade developing numerous bestselling, franchise-launching series at Disney.
Happy Cog‘s New York office developed this project. The team:
- Aaron Gustafson, front-end development (blog, articles, Twitter)
- Liz, Danzico, user experience (blog, MFA program, Twitter)
- Matthew Goldenberg, project management
- Whitney Hess, user experience (blog, Twitter)
- Erin Kissane, content strategy (articles, blog, Twitter)
- Kelly McCarthy, project manager
- Jason Santa Maria, design (website, Twitter)
- Jeffrey Zeldman, creative director
Equally vital to the project’s success were Fourth Story’s leaders and partners, including:
- Lorraine Shanley, Principal Advisor
- Ariel Aberg-Riger (website, Twitter), Creative Development & Marketing Manager
- JillEllyn Riley, Editorial Director
- Dale Robbins, Creative Director
- David Stack, Director, Digital Partnerships
- Melissa Kantor, Writer
- Peter Silsbee, Writer
- Polly Kanevsky, Art Director
- Sam Gerstenzang, Technology Consultant
Today’s launch is not the end of our relationship with Fourth Story Media. The Amanda Project will continue to evolve, and Happy Cog will remain an active partner in its direction and growth. We thank our brilliant collaborators and congratulate them on today’s milestone.
- Blissbat.net: The Amanda Project Wants You
[tags]amanda, amandaproject, theamandaproject, TAP, happycog, design, webdesign, contentstrategy, userexperience, publishing, books, aarongustafson, lizdanzico, erinkissane, whitneyhess, mattgoldenberg, kellymccarthy, jasonsantamaria, jeffreyzeldman, lisaholton, dalerobbins, davidstack, JillEllynRiley, ArielAberg-Riger[/tags]
Armed with nothing more than a keen eye, a good seat, a fine camera, and the ability to use it, An Event Apart Seattle attendee Warren Parsons captured the entire two-day show in crisp and loving detail. Presenting, for your viewing pleasure, An Event Apart Seattle 2009 – a set on Flickr.
When you’ve paged your way through those, have a gander at Think Brownstone’s extraordinary sketches of AEA Seattle.
Still can’t get enough of that AEA stuff? Check out the official AEA Seattle photo pool on Flickr.
And here are Luke W’s notes on the show.
Our thanks to the photographers, sketchers, speakers, and all who attended.
[tags]aneventapart, aeaseattle09, AEA, AEA09, Seattle, webdesign, conference, Flickr, sets, Twitter, photos, illustrations, sketches, aneventapart.com[/tags]
I owe it all to Douglas Bowman‘s bad back.
Doug and Brian Alvey and Adam Greenfield and I were working on a big client project when Doug’s back went out. He was so sick, he couldn’t work, and it was unclear when he would be able to work again.
As a friend, I was worried about Doug. As a creative director, I was worried about finishing my client’s project.
Doug and I had both done designs. The client liked my design but I’d sold him Doug’s. Now Doug couldn’t finish, and I didn’t trust myself to execute the remaining pages in Doug’s style. I needed someone skilled enough to finish what Doug had started and mature enough to sublimate his own style while still making good design choices.
I had just read “Grey Box Methodology,” a well-written romp through a personal design process. The author was a young designer named Jason Santa Maria. His site looked great, his portfolio was impressive, he had good ideas about design, and the process he had written about lent itself to the technical aspects of finishing Doug’s work.
I wrote to Jason Santa Maria, telling him I had a small freelance project that was probably boring and would bring him no glory, since it required him to design like someone else. Jason was game and said yes. He did a great job and was egoless about it, and he seemed perfectly comfortable working with better established, heavyweight talents. His quick, professional, selfless work kept the project going until Doug was back on his feet.
To reward Jason for what he had done, when a new and juicy assignment came my way, I asked if he wanted to be the project’s lead designer. The rest you can you figure out.
For four and a half years, Jason Santa Maria has been a designer and then a creative director at Happy Cog. In an agency filled with talent, he made a huge personal mark. I’ve trusted him with some of the most important designs we’ve handled, from AIGA to the redesign of A List Apart. He has never let me down, professionally or personally. More than that, his work has expanded my conception of what web design can be.
Four and a half years is a couple of centuries in internet time. For about a year, Jason and I have known that it was getting to be time for him to move on. Not that we had any problem with him or he with us. But just that nearly half a decade is a long time for any designer to spend in one place.
As he has just announced, Jason is leaving Happy Cog. He will stay involved in A List Apart and perhaps a few selected projects, but basically he is out the door and spreading his wings. Godspeed.
[tags]jasonsantamaria, Jason Santa Maria, JSM, Stan, adieu, happycog, design, webdesign[/tags]