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The Cult of the Complex

Illustration by Kevin Cornell.
“IN AN INDUSTRY that extols innovation over customer satisfaction, and prefers algorithm to human judgement (forgetting that every algorithm has human bias in its DNA), perhaps it should not surprise us that toolchains have replaced know-how.”

Our addiction to complicated toolchains and overbuilt frameworks is out of control. Web-making has lately become something of a dick-measuring competition. It needn’t stay that way.

If we wish to get back to the business of quietly improving people’s lives one thoughtful interaction at a time, we must rid ourselves of the cult of the complex. For more about why and how, see my new article, “The Cult of the Complex,” in A List Apart, for people who make websites.

 

 

 

Illustration by Kevin Cornell

By Jeffrey Zeldman

“King of Web Standards”—Bloomberg Businessweek.

Principal designer/creative director, Automattic, Inc. Publisher, A List Apart and A Book Apart “for people who make websites.” Co-founder, An Event Apart design conference. Faculty, MFA, Interaction Design program, School of Visual Arts, New York. Have written two books, notably Designing With Web Standards 3rd Edition.