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Love Me Long Time

Those who say web users don’t spend time reading web pages haven’t met readers like you folks. According to Google Analytics, zeldman.com fans spent five minutes, fifty-five seconds reading the relatively short post, “My Love/Hate Affair With Typekit.” If Jakob Nielsen is right, and readers take in no more than 20% of the words on a page, y’all took a hella long time to read 190 words.

But generalized findings like Jakob’s are merely one data point in a universe of possibilities. Every site is a special snowflake, with stats and usage patterns all its own. Faced with an unfamiliar shopping site, we may indeed give it little more than a cursory scan before closing the window and returning to Google to fine-tune the search that led us there. But when we visit a familiar site to read, then read we do—as anyone with a good blog and a decent set of analytics tools can tell you.

Here are a few recent average times readers spent poring over various zeldman.com posts:

Post Title Average Time Spent
My Love/Hate Affair With Typekit 5:55
Crowdsourcing Dickens 3:36
20 Signs You Don’t Want That Web Design Project 7:52
Ed Bott’s Lament 4:22
Gowalla My Dreams 4:41
IE9 Preview 4:37

Morals of the story:

  1. Don’t use Peter’s stats to paint Paul.
  2. If you want people to spend time reading your site, give them better content.

By L. Jeffrey Zeldman

“King of Web Standards”—Bloomberg Businessweek. Author, Designer, Founder. Talent Content Director at Automattic. Publisher, alistapart.com & abookapart.com. Ava’s dad.

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