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Office Koan No. 37

Speakeasy will only honor my request to discontinue DSL service in my old office if I call the company from my old phone number, which I no longer have access to because I moved out.

Speakeasy will only honor my request to discontinue DSL service in my old office if I call the company from my old phone number, which I no longer have access to because I moved out.

[tags]speakeasy, verizon, DSL, customerservice, happycog[/tags]

By Jeffrey Zeldman

“King of Web Standards”—Bloomberg Businessweek.

Designer at Automattic, Inc. Co-Founder, An Event Apart. Publisher, A List Apart & A Book Apart. Author. Father. He/him.