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No heat at $5,000/month

Libertarians blame rent stabilization for the problems of tenants in cities like New York, but there are few rent stabilized apartments left in this town or in this building. Most people in this building pay $4000 to $5000 a month for a “luxury rental” the size of a working-class Hoosier’s garage.

Certainly the fee the landlord collects is luxurious. Nothing else about the place is. Particularly not luxurious is the lack of heat, now in its second day. Snow falls, arctic winds blow, but the $5000/month luxury building is as cold as a dead seal.

Libertarians blame rent stabilization for the problems of tenants in cities like New York, but there are few rent stabilized apartments left in this town or this building. Most people in this building pay $4000 to $5000 a month for a “luxury rental” the size of a working-class Hoosier’s garage. Certainly the fee the landlord collects is luxurious. Nothing else about the place is. Particularly not luxurious is the lack of heat, now in its second day. Snow falls, arctic winds blow, but the $5000/month luxury building is as cold as a dead seal.

The building once employed a certified plumber capable of fixing the constant leaks and other woes that plague this building and are common to poorly maintained high-rise apartments thrown up in the go-go 1970s. But the managing agent was always six months late paying the plumber’s bill, and often argued about the charges months after they were incurred.

“I’ll pay for one guy,” the managing agent would tell the plumber six months after the plumber used three guys to fix an emergency in the building.

In cheating the licensed plumber, the managing agent did not act on the tenants’ behalf or with their knowledge or consent.

Eventually the competent licensed plumber grew tired of losing money every time he saved the building from disaster, and stopped accepting jobs here. The competent licensed plumber’s competent licensed colleagues did likewise. Thus the building placed its tenants at the mercies of the incompetent.

In the past 24 hours, four different low-cost plumbing companies have come to this luxury high-rise to fix its unconscionable heating problem. As a result of their efforts, the doctor’s office in the lobby has been flooded, and a pipe broke on the third floor, filling a tenant’s apartment with steam and pouring boiling water on her floor. Into this boiling water the tenant stepped when the steam she mistook for the smoke of a fire awoke her. I am grateful to hear that she is not seriously injured. Meanwhile, there is still no heat, and our daughter is sick with a hacking cough.

N.B. As a long-time tenant, I do not pay anything like $4,000 or $5,000 a month, but most people in the building do.

[tags]NYC, landlords, tenants, tenant rights, competence[/tags]

By L. Jeffrey Zeldman

“King of Web Standards”—Bloomberg Businessweek. Author, Designer, Founder. Employer Brand at Automattic. Publisher, AListApart.com & ABookApart.com. Ava’s dad. Pete’s brother (RIP). He/him.

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