Mental models. Yipes! Stripes!

In Issue No. 267 of A LIST APART, For People Who make Websites…

Look at it Another Way

by INDI YOUNG

Before you can solve a user’s problems, you must see them as that user sees them. Once you understand what drives people’s behavior, not only do new ideas flow freely, but the ideas that flow are appropriate and useful. Indi Young tells how to get out of your own way and hear what your users are telling you.

and…

Zebra Striping: More Data for the Case

by JESSICA ENDERS

As designers or marketers, we share a desire that our tables and forms be easy to scan, read, and use. Does the widely practiced shading of alternate rows help, hurt, or have no effect? A previous study proving inconclusive, designer and researcher Jessica Enders has tackled the conundrum again, coming up with statistically relevant data and a set of recommendations.

[tags]jessicaenders, indiyoung, mentalmodels, zebrastripe, zebrastriping, alistapart, ALA, happycog, publications[/tags]

ALA 258: art of community, science of design

What does it take to build an online community like Flickr’s? And how can we tell if interface design conventions we take for granted actually help or hurt users? In Issue No. 258 of A List Apart, for people who make websites, George Oates, a key member of the core team that shaped the Flickr community, tells what it will take to build the next Flickr (hint: the answer isn’t Ajax). And Jessica Enders drops some science on the widespread belief that zebra stripes aid the reader by guiding the eye along a table row.

[tags]alistapart, publishing, publications, happycog, zebrastripes, zebrastriping, usability, design, community, flickr, georgeoates, jessicaenders[/tags]