Author and Happy Cog founder Jeffrey Zeldman answers the question: what does a web designer need most? Skills and knowledge of software, of course, but empathy—the ability to think about and empathize with your user—is by far the most important. Good useful education is hard to find, and within companies there is often no departmental standardization. Good graphic design is not the same as good user experience design, he explains. In fact, “good web design is invisible”—it feels simple and authentic because it’s about the character of the content, not the character of the designer.
In addition to the streaming video, a surprisingly accurate PDF transcription is available, along with a downloadable copy of my slides. (The typeface is Joshua Darden’s Jubilat.)
[tags]AIGA, GAIN, Gain:AIGA, Zeldman, design, presentation, video, webdesign[/tags]
As in finance, so on the web: self-regulation has failed. Nearly ten years after specifications first required it, video captioning can barely be said to exist on the web. The big players, while swollen with self-congratulation, are technically incompetent, and nobody else is even trying. So what will it take to support the human and legal rights of hearing impaired web users? It just might take the law, says Joe Clark.
When broken links frustrate your site’s visitors, a typical 404 page explains what went wrong and provides links that may relate to the visitor’s quest. That’s good, but now you can do better. With Dean Frickey’s custom 404, when something’s amiss, pertinent information is sent not only to the visitor, but to the developer—so that, in many cases, the problem can be fixed! A better 404 means never having to say you’re sorry.
During the last couple of months, dozens of Vimeo members created videos to inspire the next American president to take action on climate change. Here are the 16 finalists; winners will be announced Tuesday.
Live onstage at An Event Apart New Orleans, web design conference co-founder and CSS expert Eric Meyer explains why the W3C’s recommendation to allow browsers to insert quotation marks doesn’t actually make a whole lot of sense.
Includes audio transcription. Shot by Bonnemaison of Baltimore, MD. Edited by Ian Corey.