Comments for Jeffrey Zeldman Presents The Daily Report http://www.zeldman.com Web design news and insights since 1995 Thu, 02 Feb 2012 19:54:47 +0000 hourly 1 http://wordpress.org/?v=3.2.1 Comment on A List Apart: a change is gonna come, I can feel it by Balazs Nagy http://www.zeldman.com/2012/01/31/a-list-apart-a-change-is-gonna-come-i-can-feel-it/#comment-61745 Balazs Nagy Thu, 02 Feb 2012 19:54:47 +0000 http://www.zeldman.com/?p=9628#comment-61745 Thank you guys, both of you left awesome work behind. Best of luck. Mat, this is a strong start, keep up the good work! Thank you guys, both of you left awesome work behind. Best of luck.

Mat, this is a strong start, keep up the good work!

]]> Comment on A List Apart: a change is gonna come, I can feel it by Brad Frost http://www.zeldman.com/2012/01/31/a-list-apart-a-change-is-gonna-come-i-can-feel-it/#comment-61744 Brad Frost Thu, 02 Feb 2012 07:31:14 +0000 http://www.zeldman.com/?p=9628#comment-61744 You guys are all awesome. That is all. *high five* You guys are all awesome. That is all. *high five*

]]> Comment on A List Apart: a change is gonna come, I can feel it by Derek Pennycuff http://www.zeldman.com/2012/01/31/a-list-apart-a-change-is-gonna-come-i-can-feel-it/#comment-61741 Derek Pennycuff Wed, 01 Feb 2012 16:46:32 +0000 http://www.zeldman.com/?p=9628#comment-61741 W00t! Congrats to all involved. W00t! Congrats to all involved.

]]> Comment on A List Apart: a change is gonna come, I can feel it by Mat Marquis http://www.zeldman.com/2012/01/31/a-list-apart-a-change-is-gonna-come-i-can-feel-it/#comment-61736 Mat Marquis Wed, 01 Feb 2012 01:18:42 +0000 http://www.zeldman.com/?p=9628#comment-61736 Man—a scrub like me, joining forces with A List Apart. Who would’ve thought? Psyched to join up with you guys! Man—a scrub like me, joining forces with A List Apart. Who would’ve thought?

Psyched to join up with you guys!

]]> Comment on Dyson to NY: drop dead by Jameos http://www.zeldman.com/2012/01/27/dyson-to-ny-drop-dead/#comment-61732 Jameos Tue, 31 Jan 2012 18:48:36 +0000 http://www.zeldman.com/?p=9601#comment-61732 Cripes, just go to Walmart and buy one. Cripes, just go to Walmart and buy one.

]]> Comment on A List Apart: a change is gonna come, I can feel it by Dan Mall http://www.zeldman.com/2012/01/31/a-list-apart-a-change-is-gonna-come-i-can-feel-it/#comment-61730 Dan Mall Tue, 31 Jan 2012 17:08:50 +0000 http://www.zeldman.com/?p=9628#comment-61730 Not goodbye by a longshot. Thanks for everything, Z! Not goodbye by a longshot. Thanks for everything, Z!

]]> Comment on A List Apart: a change is gonna come, I can feel it by Aaron Gustafson http://www.zeldman.com/2012/01/31/a-list-apart-a-change-is-gonna-come-i-can-feel-it/#comment-61729 Aaron Gustafson Tue, 31 Jan 2012 17:08:16 +0000 http://www.zeldman.com/?p=9628#comment-61729 It’s been a pleasure! Good luck Dan! Welcome Mat! It’s been a pleasure!

Good luck Dan! Welcome Mat!

]]> Comment on Dyson to NY: drop dead by Don Ulrich http://www.zeldman.com/2012/01/27/dyson-to-ny-drop-dead/#comment-61728 Don Ulrich Tue, 31 Jan 2012 15:29:25 +0000 http://www.zeldman.com/?p=9601#comment-61728 I tried again. As the world turns, now the original form pops up with my zipcode in it WTF! somebody got paid for doing this work? I tried again. As the world turns, now the original form pops up with my zipcode in it WTF! somebody got paid for doing this work?

]]> Comment on Dyson to NY: drop dead by Don Ulrich http://www.zeldman.com/2012/01/27/dyson-to-ny-drop-dead/#comment-61727 Don Ulrich Tue, 31 Jan 2012 15:23:32 +0000 http://www.zeldman.com/?p=9601#comment-61727 Oh now WTF I was going to edit my billing shipping/billing details and it told me my basket was empty! Looking for a big hammer...... I wonder how many sales they have lost besides yours. WOW Oh now WTF I was going to edit my billing shipping/billing details and it told me my basket was empty! Looking for a big hammer…… I wonder how many sales they have lost besides yours. WOW

]]> Comment on Dyson to NY: drop dead by Don Ulrich http://www.zeldman.com/2012/01/27/dyson-to-ny-drop-dead/#comment-61726 Don Ulrich Tue, 31 Jan 2012 15:16:35 +0000 http://www.zeldman.com/?p=9601#comment-61726 Hi Jeffrey: did some leg work this is what I found: Send a confirmation of account email while I was still correcting *errors* in the form. FF on OSX asked me if I wanted to remember password for *zip code?* ahhh could this be the issue, I got this error when trying to ship to a phoney addy in NY State: Address not listed "We can't ship to New York or Illinois addresses where the address isn't verified." It seems that they have a complicated interaction with respect to the form it attempts to verify addy, zip, and even the location within the addy. e.g. upper suite etc. They also have a huge dropdown of titles e.g Mr. Mrs etc. strange. If you are going to have in depth addy verification then you have to do the leg work. There is another flip to this. How many rules is government going to add to internet purchases before companies simply can't keep up? BTW the registration email that was sent prematurely was a generic one liner and did not reflect the information sent. Although my error experience was slightly different it looks like a systemic issue within the logic of the code. Something that looks as simple as addy verification is complicated and just not design but unit testing is involved. LOL just sayin' Hi Jeffrey:
did some leg work this is what I found:

Send a confirmation of account email while I was still correcting *errors* in the form.

FF on OSX asked me if I wanted to remember password for *zip code?*

ahhh could this be the issue, I got this error when trying to ship to a phoney addy in NY State: Address not listed

“We can’t ship to New York or Illinois addresses where the address isn’t verified.”

It seems that they have a complicated interaction with respect to the form it attempts to verify addy, zip, and even the location within the addy. e.g. upper suite etc. They also have a huge dropdown of titles e.g Mr. Mrs etc. strange.

If you are going to have in depth addy verification then you have to do the leg work. There is another flip to this. How many rules is government going to add to internet purchases before companies simply can’t keep up?

BTW the registration email that was sent prematurely was a generic one liner and did not reflect the information sent. Although my error experience was slightly different it looks like a systemic issue within the logic of the code.

Something that looks as simple as addy verification is complicated and just not design but unit testing is involved.

LOL just sayin’

]]> Comment on Dyson to NY: drop dead by James McBride http://www.zeldman.com/2012/01/27/dyson-to-ny-drop-dead/#comment-61724 James McBride Tue, 31 Jan 2012 03:18:01 +0000 http://www.zeldman.com/?p=9601#comment-61724 Badly designed web forms drive me insane. It might be listed under #firstworldproblems but it is infuriating. Web forms need a little 1-800-how's-my-form number listed underneath so we have someone to call and vent at... Badly designed web forms drive me insane. It might be listed under #firstworldproblems but it is infuriating. Web forms need a little 1-800-how’s-my-form number listed underneath so we have someone to call and vent at…

]]> Comment on Dyson to NY: drop dead by Rhett Soveran http://www.zeldman.com/2012/01/27/dyson-to-ny-drop-dead/#comment-61723 Rhett Soveran Tue, 31 Jan 2012 03:02:38 +0000 http://www.zeldman.com/?p=9601#comment-61723 I read the previous post first and then this one. The juxtaposition is quite stark. I'm glad you're back at it, but I could've used some easing in. All this jumping in head first. ;) I read the previous post first and then this one. The juxtaposition is quite stark. I’m glad you’re back at it, but I could’ve used some easing in. All this jumping in head first. ;)

]]> Comment on Dyson to NY: drop dead by Jameos http://www.zeldman.com/2012/01/27/dyson-to-ny-drop-dead/#comment-61721 Jameos Mon, 30 Jan 2012 15:05:45 +0000 http://www.zeldman.com/?p=9601#comment-61721 Tried a few bagless suck-machines, and was not happy with any of them. The amount of cleaning you have to do to get rid of the crap it sucks up, the filters you have to wash, etc, were a real pain. Went back to a bagged Bissell, and am very happy with it. Lame on the dropdown. :) Tried a few bagless suck-machines, and was not happy with any of them. The amount of cleaning you have to do to get rid of the crap it sucks up, the filters you have to wash, etc, were a real pain. Went back to a bagged Bissell, and am very happy with it.

Lame on the dropdown. :)

]]> Comment on Dyson to NY: drop dead by Daryle G. http://www.zeldman.com/2012/01/27/dyson-to-ny-drop-dead/#comment-61719 Daryle G. Mon, 30 Jan 2012 00:37:53 +0000 http://www.zeldman.com/?p=9601#comment-61719 Two or more things going on here: A. Their website sucks, sadly not in the proper Dyson way. B. Website designer is a Patriots fan. C. Happy Cog has a clog in the door as the lead design firm for the website redo. Two or more things going on here:

A. Their website sucks, sadly not in the proper Dyson way.

B. Website designer is a Patriots fan.

C. Happy Cog has a clog in the door as the lead design firm for the website redo.

]]> Comment on Dyson to NY: drop dead by Jeffrey Zeldman http://www.zeldman.com/2012/01/27/dyson-to-ny-drop-dead/#comment-61718 Jeffrey Zeldman Sun, 29 Jan 2012 20:58:30 +0000 http://www.zeldman.com/?p=9601#comment-61718 Thank you, @Ryan Hayes. I thought the problem was that Dyson's website had a usability problem preventing them from selling their product to a committed would-be purchaser. But you're right. The problem is that I'm a self-centered American. I don't need a vacuum cleaner. I should donate the money! And you can come suck the dirt off my studio floor. Thank you, @Ryan Hayes. I thought the problem was that Dyson’s website had a usability problem preventing them from selling their product to a committed would-be purchaser. But you’re right. The problem is that I’m a self-centered American. I don’t need a vacuum cleaner. I should donate the money! And you can come suck the dirt off my studio floor.

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