I Cry Inside
MY DAUGHTER cries and begs me not to leave on my business trip. I hold her and tell her I will return soon.
My grandfather died in a plane crash between New York and California. My mother, who was eleven, had begged him not to leave. He lied and told her he would cancel the trip. I never lie to my daughter.
I always thought my grandfather died on a business trip. Two years ago I finally learned he was actually flying to California to divorce my grandmother. My mother never told me.
My grandmother never told her children their father was dead. They figured it out gradually.
When my mother was a young adult, her fiancée died in a plane crash.
My mother was never able to be happy, to feel safe, to trust the world.
One of my jobs is to help my daughter learn to be happy, to feel safe, to trust the world.
It is hard for any parent. Harder when you are divorced. My daughter is sensitive, creative, and has a learning disability. She feels different from other kids. Family is everything to her.
My daughter is everything to me. To support her, I do several jobs. Jobs I love, working with people I love and trust. One of my jobs requires me to travel frequently, staying away for up to a week at a time.
My father worked twelve hours a day to support his family. We grew up in his absence and long shadow.
I am grateful for my daughter’s life and my ability to spend so much time with her. She knows her parents love her and will always be there for her.
But when I leave, she cries, and I cry inside.
Big Web Show № 98: Designer Debbie Millman
I CHAT with internet radio pioneer, design author, and brand maven Debbie Millman about broadcasting, writing, teaching, publishing, learning to be happy in your own skin, and the importance of early failure to long-term success and happiness. Enjoy Debbie Millman on The Big Web Show.
(Want more Debbie? Check Observer Media–Debbie’s legendary audio interviews with the likes of Jessica Walsh, Milton Glaser, Massimo Vignelli, Maria Popova, Stefan Sagmeister, Dave Eggers, Jen Bekman, Gary Hustwit, Tina Roth Eisenberg, Erik Spierkermann, Jessica Hische, and many more.)
AN EVENT APART Chicago—a photo set on Flickr. Pictures of the city and the conference for people who make websites.
Notes from An Event Apart Chicago 2013—Luke Wroblewski’s note-taking is legendary. Here are his notes on seven of the ten presentations at this year’s An Event Apart Chicago.
#aeachi—conference comments on Twitter.
Chicago (Foursquare)—some of my favorite places in the city.
An Event Apart Chicago—sessions, schedule, and speaker bios for the conference that just ended.
AEA Chicago 2013 on Lanyrd—three days of design, code, and content on the social sharing platform for conferences.
A handful of seats are available for the final event of the year, An Event Apart San Francisco at the Palace Hotel, December 9–11, 2013. Be there or be square.
Filed under: An Event Apart, architecture, Best practices, Chicago, cities, Code, creativity, Design, Designers, glamorous, IXD, mobile, Mobile, Multi-Device, Standards, State of the Web, Usability, User Experience, UX, Web Design, Web Standards, Working, Zeldman
The Web Comes of Age – DIBI Keynote Address by Jeffrey Zeldman
An Event Apart Atlanta 2011
YOU FIND ME ENSCONCED in the fabulous Buckhead, Atlanta Intercontinental Hotel, preparing to unleash An Event Apart Atlanta 2011, three days of design, code, and content strategy for people who make websites. Eric Meyer and I co-founded our traveling web conference in December, 2005; in 2006 we chose Atlanta for our second event, and it was the worst show we’ve ever done. We hosted at Turner Field, not realizing that half the audience would be forced to crane their necks around pillars if they wanted to see our speakers or the screen on which slides were projected.
Also not realizing that Turner Field’s promised contractual ability to deliver Wi-Fi was more theoretical than factual: the venue’s A/V guy spent the entire show trying to get an internet connection going. You could watch audience members twitchily check their laptops for email every fourteen seconds, then make the “no internet” face that is not unlike the face addicts make when the crack dealer is late, then check their laptops again.
The food was good, our speakers (including local hero Todd Dominey) had wise lessons to impart, and most attendees had a pretty good time, but Eric and I still shudder to remember everything that went wrong with that gig.
Not to jinx anything, but times have changed. We are now a major three-day event, thanks to a kick-ass staff and the wonderful community that has made this show its home. We thank you from the bottoms of our big grateful hearts.
I will see several hundred of you for the next three days. Those not attending may follow along:
- An Event Apart Atlanta three-day schedule
- A Feed Apart – live tweeting, Monday through Wednesday
- AEA Atlanta Flickr Group
- An Event Apart Facebook page
Filed under: An Event Apart, Announcements, Appearances, apps, Atlanta, Authoring, Best practices, business, cities, client services, clients, Code, Community, Compatibility, conferences, content, content strategy, creativity, CSS, CSS3, Design, Designers, development, editorial, Education, eric meyer, events, Fonts, Formats, glamorous, Happy Cog™, HTML, HTML5, Ideas, industry, Information architecture, interface, IXD, Jeremy Keith, Platforms, Real type on the web, Redesigns, Responsive Web Design, Scripting, speaking, spec, Standards, State of the Web, The Profession, Usability, User Experience, UX, W3C, Web Design, Web Design History, Web Standards, webfonts, webkit, webtype, work, Working, Zeldman
Migrating from a conventional Facebook account to a public figure (“fan”) page – a report from the trenches
BECAUSE FACEBOOK LIMITS USERS to 5,000 contacts, I had to migrate from a conventional user account to what used to be called a “fan” page and is now called an “Artist, Band or Public Figure” page. (Page, not account, notice.)
There’s a page on Facebook called “Create a Page” that is supposed to seamlessly migrate from a conventional user account to a public figure (aka “fan”) page.
The page says it will only migrate your connections—it will lose all your content, photos, apps, and so on—and Facebook means it. After migrating, all my stuff is gone. Years of photos, wall posts, blog posts, tweets, you name it. Even the “help” page link is gone once you’ve migrated, so you can’t refer to any help documentation to find out where all your stuff went and if any of it can be saved.
Custom URL breaks on migration
Because of an idiocy in the database, you can’t keep your existing custom URL, since, when you request it, Facebook tells you it is “taken.” My Facebook page was “jzeldman,” but that URL is “taken” by a fellow named “Jeffrey Zeldman,” so I can’t use it on my Jeffrey Zeldman page. So I had to change to a new URL (“JeffreyZeldman”) and now all my admin links (for instance at facebook.com/happycog) are broken, as they point to the old user page instead of the new fan page. At the very least, Facebook should seamlessly redirect from facebook.com/jzeldman (my old URL) to facebook.com/JeffreyZeldman (the new one), but it does not.
So all my other social media sites that point to the old Facebook account need to be updated by hand, and any third-party links will now be broken because Facebook doesn’t let you keep your custom URL during a migration.
Third-party apps disappear completely
Likewise, none of the third-party functionality (Twitter, Tumblr, Flickr, RSS, and so on) has migrated from the user page to the fan page, and there is no information explaining how to reconnect these apps.
No reasonable app like the ones I’ve mentioned appears in the “apps” section of the sidebar on my new page. When I look for additional apps, I get treated to a bloated browse of crappy apps nobody on earth uses, whose creators probably made deals with Facebook in hopes that newbies would be persuaded to hook up these contraptions. You can find “PhotoMyButt” but not Flickr.
I, however, use Flickr.
So, since I can’t find it in the big dull browse, I resort to Facebook’s Apps’ “Search” box. Typing Flickr in that box is exciting. Instead of being taken to the Flickr apps on Facebook, I’m treated to endless redirects courtesy of a broken PHP script that loops infinitely forever suffering like Christ on the cross world without end amen while never actually resolving. Each new partial page that loads for an instant before being replaced by the next is undesigned and unbranded and contains only the sentence fragment, “Please stand by, redirecting…”
The devil will see you now.
So much for content
My photos are gone. My existing writing is gone. Facebook does seem to be migrating human beings who were “friends” on my old page, but nothing else works.
Oh my God, I can’t Admin my own page
I can’t Admin my new Facebook page because the “Admin” is “jzeldman” (me at the old account, which Facebook deleted). Perhaps this is why it’s impossible to post content, no apps work, etc. Nice.
Kids, don’t try this at home
All these bugs are probably known to Facebook, and there are probably nice people at Facebook whose job is to execute known secret internal workarounds when helping an actual “celebrity” migrate his or her page. I’m just guessing of course, but it stands to reason that Ashton K or Lady Gaga, if they want a Facebook page, probably don’t have to deal with all this frustrating brokenness. They have people for that.
But I don’t. I’m a web guy. And web stuff should just work.
Filed under: Design, editorial, experience, facebook, findability, glamorous, industry, Information architecture, interface, Layout, Marketing, privacy, Products, Scripting, social networking, software, State of the Web, The Essentials, This never happens to Gruber, Usability, User Experience, UX, Web Design History, Websites, work, Working, Zeldman
2010: The Year in Web Standards
WHAT A YEAR 2010 has been. It was the year HTML5 and CSS3 broke wide; the year the iPad, iPhone, and Android led designers down the contradictory paths of proprietary application design and standards-based mobile web application design—in both cases focused on user needs, simplicity, and new ways of interacting thanks to small screens and touch-sensitive surfaces.
It was the third year in a row that everyone was talking about content strategy and designers refused to “just comp something up” without first conducting research and developing a user experience strategy.
Even outside the newest, best browsers, things were better than ever. Modernizr and eCSStender brought advanced selectors and @font-face to archaic browsers (not to mention HTML5 and SVG, in the case of Modernizr). Tim Murtaugh and Mike Pick’s HTML5 Reset and Paul Irish’s HTML5 Boilerplate gave us clean starting points for HTML5- and CSS3-powered sites.
Web fonts were everywhere—from the W3C to small personal and large commercial websites—thanks to pioneering syntax constructions by Paul Irish and Richard Fink, fine open-source products like the Font Squirrel @Font-Face Generator,
open-source liberal font licensing like FontSpring’s, and terrific service platforms led by Typekit and including Fontdeck, Webtype, Typotheque, and Kernest.
Print continued its move to networked screens. iPhone found a worthy adversary in Android. Webkit was ubiquitous.
Insights into the new spirit of web design, from a wide variety of extremely smart people, can be seen and heard on The Big Web Show, which Dan Benjamin and I started this year (and which won Video Podcast of the Year in the 2010 .net Awards), on Dan’s other shows on the 5by5 network, on the Workers of the Web podcast by Alan Houser and Eric Anderson, and of course in A List Apart for people who make websites.
Zeldman.com: The Year in Review
A few things I wrote here at zeldman.com this year (some related to web standards and design, some not) may be worth reviewing:
- iPad as the New Flash 17 October 2010
- Masturbatory novelty is not a business strategy.
- Flash, iPad, and Standards 1 February 2010
- Lack of Flash in the iPad (and before that, in the iPhone) is a win for accessible, standards-based design. Not because Flash is bad, but because the increasing popularity of devices that don’t support Flash is going to force recalcitrant web developers to build the semantic HTML layer first.
- An InDesign for HTML and CSS? 5 July 2010
- Stop Chasing Followers 21 April 2010
- The web is not a game of “eyeballs.” Never has been, never will be. Influence matters, numbers don’t.
- Crowdsourcing Dickens 23 March 2010
- Like it says.
- My Love/Hate Affair with Typekit 22 March 2010
- Like it says.
- You Cannot Copyright A Tweet 25 February 2010
- Like it says.
- Free Advice: Show Up Early 5 February 2010
- Love means never having to say you’re sorry, but client services means apologizing every five minutes. Give yourself one less thing to be sorry for. Take some free advice. Show up often, and show up early.
A few things I wrote elsewhere might repay your interest as well:
- The Future of Web Standards 26 September, for .net Magazine
- Cheap, complex devices such as the iPhone and the Droid have come along at precisely the moment when HTML5, CSS3 and web fonts are ready for action; when standards-based web development is no longer relegated to the fringe; and when web designers, no longer content to merely decorate screens, are crafting provocative, multi-platform experiences. Is this the dawn of a new web?
- Style vs. Design written in 1999 and slightly revised in 2005, for Adobe
- When Style is a fetish, sites confuse visitors, hurting users and the companies that paid for the sites. When designers don’t start by asking who will use the site, and what they will use it for, we get meaningless eye candy that gives beauty a bad name.
Happy New Year, all!
The Self-Published Author
I didn’t have much of a marketing plan other than e-mailing my friends and writing to people who had book-review sites and asking them if they would like a free copy. But the word got around. Soon I was deluged with e-mail, and within days I started getting checks in the mail. Many dozens of ‘em. Mostly from the United States, but also from Sweden, Australia, Singapore …
Using the internet to reach an audience and distribute work traditional publishers reject. Novelist edition. Jane Friedman interviews John Sundman in “There Are No Rules – Building an Enthusiastic Fan Base as a Self-Published Author,” Writer’s Digest.
Episode 18: Roger Black on web type and templates
Legendary art director Roger Black guests on tomorrow’s episode of The Big Web Show, co-hosted by Dan Benjamin and taped in front of a live internet audience.
“He pioneered the use of computers in design, cut the best deals, and made himself synonymous with the modern magazine,” wrote Michael Wolff in a New York Magazine profile of Roger back in the 1990s, when Roger was the best-known magazine art director in the world. (Among many others, he designed Rolling Stone, The New York Times Magazine, Newsweek, The New Republic, Fast Company, Advertising Age, and Esquire.)
He also co-founded Interactive Bureau, one of the biggest and most successful web design agencies of the dot-com era.
In his free time, Roger putters around in his award-winning West Texas vacation home made of recycled shipping containers.
Roger Black is an astoundingly prolific creative force; we hope you can join us for this Episode of the show.
The Big Web Show (“Everything Web That Matters”) is taped live in front of an internet audience every Thursday at 1:00 PM ET on live.5by5.tv. Edited episodes can be watched afterwards, often within hours of taping, via iTunes (audio feed | video feed) and the web.
Photo of Roger Black at Happy Cog by Jeffrey Zeldman.
Editorial Intern Wanted
We’re looking for one good intern. If you love web design, writing, and publishing, this is the gig for you. You’ll work with Aaron Gustafson, Erin Kissane, Ethan Marcotte, and Jeffrey Zeldman on the new edition of the industry-changing Designing With Web Standards, and possibly another great publishing project as well.
NYC area location is ideal, but not required—what matters most is your commitment and professionalism. Must be willing to work with Microsoft Word, have access to one of the latest versions of it, and be a Word styles ninja. We’re looking for 6–8 hours per week through September or mid-October. The right person will see this as an opportunity to experience the publication process from first draft through galleys and launch, and to learn from industry and community leaders who are funny, smart, and nice.
Apply by e-mail to internquest at happycog dot com. Send a short note selling us on you. All queries will be handled with discretion.
[tags]jobs, internerships, intern, wanted, webstandards, designingwithwebstandards, DWWS3e, 3rdEdition, HappyCog, ErinKissane, AaronGustafson, EthanMarcotte, zeldman, JeffreyZeldman, employment[/tags]