Selling Design – an online reading list
TOMORROW, WHICH IS also my birthday, I begin teaching “Selling Design” to second-year students in the MFA Interaction Design program at School of Visual Arts, New York. Liz Danzico and Steve Heller created and direct the MFA program, and this is my second year teaching this class, whose curriculum I pull out of my little blue beanie.
In this class we explore collaboration and persuasion for interaction designers. Whether you work in a startup, studio, or traditional company; whether you design print, products, purely digital experiences, or any combination thereof; whether you’re the sole proprietor, part of a tightly focused team, or a link in a long chain of connected professionals, it is only by collaborating skillfully with others—and persuading them tactfully and convincingly when points of view differ and yours is right—that you can hope to create designs that make a dent in the universe.
During this spring semester, we’ll explore collaboration and persuasion from many points of view, and hear from (and interact with) many accomplished designers who will serve as special guest speakers. For our opening get-acquainted session, we’ll focus on texts that explore the some of the most basic, traditional (and rarely taught) aspects of design professionalism from the worlds of web, interaction, and print design:
by Jeff Gothelf – A List Apart
- Draw together
- Show raw work (frequently)
- Teach the discipline
- Be transparent
- Take credit for your wins
by Cassie McDaniel – A List Apart
- Critique as collaborative tool
- Presenting designs
- What is good feedback?
- Negotiate criticism
- The designer as collaborator
by Aarron Walter – A List Apart
- Personality is the platform for emotion
- A history of personality in design
- Creating a design persona for your website [or other project]
- Tapbots: Robot love
- Caronmade: octopi, unicorns, and mustachios
- Housing Works: a name with a face
- The power of personality
by Andy Rutledge
You should read this entire brief book, but for now, sample these bits:
by Sam Harrison – HOW Magazine
Dyson is used as an example of a product that currently dominates the market, even though nobody initially believed in the inventor’s idea. Lessons:
- Tell a personal story
- Create emotional experiences for decision makers
- See what’s behind rejections
by Arfa Mirza, Smashing Magazine
- Understand the nature of your client
- Have a rationale for every part of your design
- Show the best design options only
- Defend your design, but don’t become defensive
- Solicit good feedback and benefit from it
by Jacob Cass – Just Creative
Narrative of standing up to new-client pressure to do something against the designer’s self-interest, or which devalues design. Story told here is about money but it could be about any designer/client conflict in which the designer needs to gently educate the client. (Some designer/client conflicts require the client to educate the designer, but that’s another matter.)
by Jacob Cass – Just Creative
Basic article outlines ten background materials any designer (not just logo designers) should prepare to encourage confidence on the client’s part:
- Positive testimonials
- A thorough design process
- Awards won/published work
- A strong portfolio
- Design affiliations
- Great customer service
- Business Professionalism
- Appropriate questions
Paul Ford on The Big Web Show
Paul Ford is our guest on The Big Web Show, taped live before an internet audience at 1:00 PM ET tomorrow, 14 October 2010, on the 5by5 network at live.5by5.tv.
Paul is a freelance writer and computer programmer. He was an editor at Harper’s Magazine from 2005–2010, and brought Harper’s 159-year, 250,000-page archive to the web in 2007; the system now supports tens of thousands of registered subscribers. More recently he helped the media strategy firm Activate with the launch of Gourmet Live, a re-imagining of Gourmet Magazine for iPad, and co-founded Popsicle Weasel, a small company totally focused on microsites.
He has written for NPR, TheMorningNews.org, XML.com, and the National Information Standards Organization’s Information Standards Quarterly, and is the author of the novel Gary Benchley, Rock Star (Penguin/Plume). Paul programs in PHP, Java, and XSLT2.0, but lately is all about Python and Django. His writing has been anthologized in Best Software Writing I (2005) and Best Music Writing 2009. He enjoys both software and music.
He will teach Content Strategy at the School of Visual Arts in New York City starting in 2011. His personal website, started in 1997, is Ftrain.com. He lives in Brooklyn, New York with his wife Mo and the obligatory cats.
Filed under: Apple, Applications, apps, Best practices, Big Web Show, books, Code, Culture, Dan Benjamin, Interviews, ipad, Journalism at its Finest, Microauthoring, Microblogging, Publications, Publishing, Standards, SVA, The Big Web Show
MFA Interaction Design, Day 1
On the last night of August, 2009, the MFA in Interaction Design at School of Visual Arts opened its doors to eighteen gifted students. The intense program will be like Project Runway, except that it lasts two years, and nobody will be “out.”
Created and chaired by Liz Danzico and Steven Heller, SVA’s MFA in Interaction Design is one of the only graduate-level degrees dedicated to interaction design in the U.S. Over two years of night classes, the program teaches students from diverse backgrounds (including design, computer programming, architecture, and even majors in English literature) to envision and create experiences across all manner of media, including the real world.
Students in this program will not merely become better web or interaction designers. They will develop user experience conventions in media where no such conventions exist.
In a beautiful post at Bobulate, Liz places the opening of the new program in the context of SVA’s history.
As a faculty member, I attended the opening orientation and have the crummy iPhone pictures to prove it.
It was a thrill to meet these talented students, who will spend the next two years haunting the program’s beautiful new design space at night (most of them after working at their day jobs, an SVA tradition).
To attend the program’s many free events, or simply to enjoy it vicariously, follow twitter.com/svaixd. And keep watching the skies.