Short URL: zeldman.com/?p=3125
For those who couldn’t be there, and for those who were there and seek to savor the memories, here is An Event Apart Chicago, all wrapped up in a pretty bow:
- AEA Chicago – official photo set
- By John Morrison, subism studios llc. See also (and contribute to) An Event Apart Chicago 2009 Pool, a user group on Flickr.
- A Feed Apart Chicago
- Live tweeting from the show, captured forever and still being updated. Includes complete blow-by-blow from Whitney Hess.
- Luke W’s Notes on the Show
- Smart note-taking by Luke Wroblewski, design lead for Yahoo!, frequent AEA speaker, and author of Web Form Design: Filling in the Blanks (Rosenfeld Media, 2008):
- Jeffrey Zeldman: A Site Redesign
- Jason Santa Maria: Thinking Small
- Kristina Halvorson: Content First
- Dan Brown: Concept Models -A Tool for Planning Websites
- Whitney Hess: DIY UX -Give Your Users an Upgrade
- Andy Clarke: Walls Come Tumbling Down
- Aaron Gustafson: Using CSS3 Today with eCSStender (not captured)
- Simon Willison: Building Things Fast
- Luke Wroblewski: Web Form Design in Action (download slides)
- Dan Rubin: Designing Virtual Realism
- Dan Cederholm: Progressive Enrichment With CSS3 (not captured)
- Three years of An Event Apart Presentations
Comment posting here is a bit wonky at the moment. We are investigating the cause. Normal commenting has been restored. Thank you, Noel Jackson.
Short URL: zeldman.com/?p=2695
In this installment: a free tool to create EOT Lite webfonts; An Event Apart interviews CSS web comic creator; Apple is exonerated of censoring iPhone dictionary; and “a new breed of documentary photographers.”
- “A New Breed of Documentary Photographers”
- Curated by photographer/photo editor Geoffrey Hiller, Verve Photo presents “photos and interviews by the finest young image makers today.” Case in point: Joni Sternbach, and her amazing 8″ x 10″ Unique Tintypes of surfers.
- Schiller Responds Re: Ninjawords and App Store
Daring Fireball follows up on its previous Ninjawords: iPhone Dictionary, Censored by Apple, exhonerating Apple of censorship and suggesting that “Apple’s leadership is trying to make the course correction that many of us see as necessary for the long-term success of the platform.”
- An Interview With the Creator of “CSSquirrel”
- CSSquirrel is both a person and a web comic. Both are profoundly geeky. Picture a comic where, to understand the punch line, you have to follow the politics of the development of the HTML 5 specification or be conversant with the details of RGBa color notation, and you’ll know why we love the subject of this interview.
- Ascender Corp. introduces tool to create EOT Lite fonts
In their own words:
Ascender has made a proposal for a subset of the Embedded OpenType (EOT) format with two features removed:
- MTX font compression
- URL Binding (root strings)
…In order to help type designers, foundries and font vendors create an EOT font without these two features, Ascender has developed a simple software utility called the “EOT Lite Wrap Tool.”
This GUI-based tool is compiled to run under Windows, Mac OS X and Linux. Features in the tool include:
- Wrap a single font or a batch of fonts
- View the EOT font header information
Ascender is offering a free license to this tool to qualified type designers, foundries and font vendors for use to create EOT versions of their own fonts.
[tags]webfonts, apple, censorship, ascender, EOTLite, documentary, photographers, photographs, blog, CSS, CSSquirrel, webcomics, aneventapart, interviews[/tags]
An Event Apart Austin. Monday 6 November 2006. The Alamo Drafthouse Cinema Downtown. Austin, Texas, USA. Design and code. Macs and mics. Was it good for you, too?
[tags]aneventapart, austin, design, conferences, events[/tags]
Until 22 June I had a Flickr Pro account, through which I posted hundreds of photos (most of which were visible only to friends and family) in carefully crafted and lovingly maintained sets. On the morning of 22 June my Pro account expired without notice, and all but the most recent 200 photos were flushed off the site—like that!
The minute I discovered my “Pro” status had expired, I placed a two-year reorder. That was six days ago, and the upgrade is still pending. See, Flickr likes you to pay with PayPal—there doesn’t seem to be any other way to pay—and PayPal can take a week or more to slowly leech the funds from your bank.
Although it’s not the best of all possible user experiences, I guess I’m okay with the sudden, unannounced bump-down of my account status. And I’m semi-sanguine about waiting a week for PayPal to transfer the funds, although they ought to provide methadone while you wait. But the unceremonious dumping without notice or warning of hundreds of family photos feels rough, and wrong, and if I may say so, unFlickr-like.
For this is a program that nearly always understands how people feel. It knows why we take pictures. It knows how we share with each other. Flickr is the warmest and most human web application I know. Thus it is not only upsetting but also out of brand character for Flickr to trash a member’s family albums without so much as a warning.
I feel like the landlord busted down the door to my apartment and set my family albums on fire (all but the most recent 200 pictures) for nonpayment of rent he didn’t tell me was due. I expect utility and insurance companies to bully and bluster and break my heart. But I and you and we expect more and better of Flickr—and the program almost never lets down. A user experience mistake like this feels quadruply wrong precisely because user experience is what Flickr typically gets so right. (It’s like Apple, that way; and we all know what happens when Apple makes the smallest misstep.)
Of course Flickr is a nice way to stay close to far-away friends and family. But it’s also much more than that. For us, it’s the primary tool we’ve used to save our family’s history during our daughter’s first two years of life. And I’ve got to tell you, it kills me that our trip to Spain (where our kid saw The Simpsons for the first time—in Spanish!), a magical day at a Manhattan flea market, her first experience of an ice arena, and more, are simply gone. Using iPhoto, with about ten hours of work, I can probably recreate fair semblances of some of the discarded photosets. But not the texts and the comments by friends and family.
So to my gifted friends at Flickr, who have given us a product many of us can’t imagine living without, this small request: Please notify members early and often as their Pro accounts near their expiration date, and allow a grace period of at least a few days before removing the fragile and irreplaceable human constructions with which we have entrusted you. Thanks.
Updated 10 am ET, 28 June 2006
Ah. Saith Flickr: “If your Pro account expires, don’t panic! None of your photos have been deleted.” Thank you, Suzanne Carter-Jackson (and over 100 other readers) for locating this hidden piece of reassurance.
I contend that I’ve still stumbled onto a problem—that this is one of the very, very, very few things Flickr gets exactly wrong.
Thought. Instead of apparently deleting all but 200 of a user’s photos, sets, and comments, and then hiding the fact that they aren’t really gone on an obscure Flickr Help page, wouldn’t it be better to simply keep the pictures up?
It’s not a question of storage: Flickr claims to be storing the photos anyway. So why send a user into panic by hiding pictures you have every intention of showing again once a PayPal payment clears?
For that matter, why hide the pictures at all? Even if a user deliberately let their Pro account lapse and had no intention of becoming a “Pro” user again, didn’t the Pro account they paid for the first year ensure them the right to keep the photos they uploaded during their Pro period online?
Shouldn’t the “penalty” for ending a “Pro” account be that you can’t upload boatloads of photos any more? Isn’t that sufficient motivation to make most folks re-up their Pro accounts? It was for me. I re-upgraded long before I knew that Flickr had removed almost all of my photos from the site.
While I’m deeply relieved to know that the family photo treasure trove I spent two years building is still intact somewhere on a Flickr server and will be shown again once Yahoo gets its hands of my small, greasy wad of virtual dough, I’m disappointed at being put through a somewhat user-hostile experience on a site I consider among the smartest and best ever mounted on the web. I will keep this post up to remember that nothing, not even Flickr, is perfect, and in hopes that my colleagues there will rethink this bit of architecture.
It’s really pretty simple:
- Let people know their Pro account is about to expire. Notify them by email and RSS and do it more than once.
- If a Pro account lapses, keep the photos online that were posted while the account was active.
Over 100 Flickr users wrote to me (a testament to Flickr’s popularity) and I am grateful to all. Several suggested that Flickr had probably tried contacting me to alert me to the expiration, and that its message had gotten trapped in SPAM filters. This is possible, although I filter for Flickr way ahead of filtering for Trash, and I receive dozens of Flickr messages every day, from people who want to become contacts. Flickr messages always seem to reach me, is my point.
I also checked Flickr’s online message board to see if there was notice there, and found none. So it appears that no automated expiration notices were sent to my account, but who can say for sure?
- What makes for a good design book?
- Lou Rosenfeld, co-creator of information architecture, is looking for people who like to read. Specifically, he is looking for people who like to read about design and user experience. Are you one of them? Then here is your chance to sound off. What vital topics aren’t being covered (or aren’t being covered well) in the design and user experience books you buy? Where are publishers falling down? What are you dying to read? Let Lou know what you think.
- Technorati is hiring
- Even more to the point, Technorati is looking for a smart web person who is tired of big-company bureaucracy, secrecy, and in-fighting, and seeks greater emotional and professional fulfillment—in other words, Technorati is looking for a web person who wants to make a difference. Yes, they really do write job descriptions that way, and not only in San Francisco, where Technorati is based. (Tags: technorati, jobs, webdevelopment.)
- Freight for sale
- FREIGHT (available from Phil’s Fonts) is a superbly detailed font family created by Brooklyn type designer Joshua Darden. Optimized for screen display, Freight is ideal for web interface design. You can also use it as a default font for such daily computing tasks as reading and writing email—makes a tasty break from Verdana and Georgia. Recent Darden fonts include Meta Headline (created at the behest of Erik Spiekermann and Christian Schwartz) and lovely, funky Omnes.
- Kids with cameras
In Calcutta’s red light district, over 7,000 women and girls work as prostitutes. Only one group has a lower standing: their children. Zana Briski became involved in the lives of these children in 1998 when she first began photographing prostitutes in Calcutta. Living in the brothels for months at a time, she quickly developed a relationship with many of the kids who, often terrorized and abused, were drawn to the rare human companionship she offered.
Zana held weekly photography workshops between 2000 and 2003. There the children learned camera basics, lighting, composition, the development of point-of-view, editing, and sequencing for narrative. To Zana’s delight, equipped with inexpensive point-and-shoot 35mm cameras, the children produced incredible work. Their images are explosions of color: self-portraits, family pictures, street scenes, stunning tableaus of Bengali life.
- Ruby on Rails podcasts
- Audio interviews with David Heinemeier Hansson, who invented Rails and manages it as an open source movement, plus Ruby on Rails heavyweights and pioneers including Dave Thomas, Chad Fowler, Rick Olson, and A List Apart’s Dan Benjamin.
- Fairplay defined
- Everything you ever wanted to know about the digital rights management technology built into Apple’s iPod, iTunes, and iTunes Music Store. (Except how to turn it off.)