7 Sep 2011 1 pm eastern

A List Apart 334

IN ISSUE NO. 334 of A List Apart, for people who make websites:

Marry Your Clients: Learn to keep the client/agency relationship warm and passionate over time.

Being Human is Good Business: Turn word of mouth into your strongest brand asset through genuine, personalized, compassionate customer service.

Illustration by Kevin Cornell for A List Apart Magazine.

Filed under: A List Apart, business, Design

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