A Design Apart: Q&A with Jeffrey Zeldman | On Redesigns and the Inseparable Link Between Design and Content

REDESIGNS REQUIRE STRATEGY, otherwise they are merely reskinning. We don’t do reskinning. We do strategic redesigns that help the people who use your website achieve their goals. Strategic redesign starts with research. The notion that a design is ‘dull’ and needs to be ‘freshened up’ by a ‘burst of creative inspiration’ reveals a lack of understanding of, and disrespect for, design.

via A Design Apart: Q&A with Jeffrey Zeldman | Sparksheet.