11 Dec 2010 8 am eastern

Et tu, Jon Stewart?

The iTunes Store now features a Daily Show app. When you click to purchase it, the store tells you it doesn’t exist/isn’t available under this name.

Apparently, Apple or MTV Networks has withdrawn the app—and the news never made it to the database. How is this possible?

The error message indicates that the app “may be available” with a different price or “elsewhere on the store.” Neither of these possibilities turns out to be true.

Imagine a shoe store with special shoes highlighted in the window. When you try to buy them, the clerk says you can’t, but they “may be available” elsewhere in the store for a different price.

Somewhere, Steve Krug is quietly weeping.

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Filed under: Apple, Applications, apps, Best practices, Design, Usability, User Experience, UX

4 Responses to “Et tu, Jon Stewart?”

  1. taotsu said on

    i had this problem more then once on the german store. it turned out to be a temporally error. usually, well it was music, the items i wanted to get turned up some time later, ready to be bought.
    so just as a guess, this item might be too new yet, or too often tried to be loaded, to be available.
    anyway, i hope this one will make it into the japanese store as well!

    could luck, and keep us posted on the progress!

  2. Robin said on

    This is in the US store, right? I don’t know what happened then. I myself just bought this app a few days ago when it was free for a day.

  3. Chris Hester said on

    I once tried to buy a video of Neil Peart’s Hockey Theme on iTunes. Firstly iTunes changed my store account from the UK to Canada. Then I was told I couldn’t buy the video as I wasn’t in Canada. This is something I heard Todd Rundgren talking about on the radio – shows in one country can’t be bought in another. There is no such thing as the global internet, it seems.

  4. Jeb said on

    That’s horrible. Jon Stewart is so funny and you’re not missing out at all…Also, I don’t believe in using sarcasm in internet posts. It is against my rigorous personal belief system.

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