Tomorrow I board an Amtrak train bound for beautiful Back Bay Boston, where I’ll have the honor and pleasure of delivering a keynote address for Web Design World. I have a long-standing fondness for this conference and especially for its content director, Jim Heid. I’ve learned a great deal over the years, watching the way Jim understands his audience, educates his speakers to deliver what his audience needs, and structures multiple days of content into an enjoyable learning experience. He’s also a heckuva nice guy.
