Comments on: Regarding the dishwasher

By: The Lowelife » Blog Archive » Broken or just sprained?

The Lowelife » Blog Archive » Broken or just sprained? — Fri, 14 Nov 2008 18:22:12 +0000

[...] was recently reading Jeffrey Zeldman’s story about his dishwasher — particularly some of the astute comments — and it sent my brain madly off in all [...]

By: The Bat

The Bat — Sat, 01 Nov 2008 20:20:37 +0000

Paper plates.

If you want to be “green” about it, I think you can get a type that biodegrades quicker.

Otherwise they make good kindling for the wood stove I advise you install, which you will be glade you have when the gas/electric (whatever) furnace konks out.

What? No firewood in NYC?

What’s that Central Park thing all about, then?

^o^

By: RayMcK

RayMcK — Tue, 28 Oct 2008 11:39:15 +0000

> It is as if everything is broken, and everyone knows it, and we perpetually postpone the reckoning.

In other words, The Fall of the American Empire.

By: antoine butler

antoine butler — Mon, 27 Oct 2008 20:14:07 +0000

Customer service blows in general these days. I had a similar experience with my TV. I said it turns green randomly and the picture is crap. The tech comes by, turns it on, it’s not green. He tries to pack up and go. After some passive arguing he said to take a picture of it when it’s green. I did, when he came back and saw the picture, he made a phone call and ordered the exact piece needed to fix the problem. Turns out, knowing that something is wrong or broken doesn’t matter, you the consumer has to prove it first.

When did it become so common place to not trust your client? Sounds like an IT mindset… it’s almost always user error.

Maybe an audio recording would help ;)

By: Chris

Chris — Mon, 27 Oct 2008 13:10:40 +0000

Buy a Miele ;-)

By: Jeffrey Zeldman

Jeffrey Zeldman — Sun, 26 Oct 2008 13:38:53 +0000

You could very well be talking about capitalism

We have a winner!

By: Bruno De Bondt

Bruno De Bondt — Sat, 25 Oct 2008 21:32:30 +0000

It is as if everything is broken, and everyone knows it, and we perpetually postpone the reckoning.

You could very well be talking about capitalism (=^_^=)

By: Benxamin

Benxamin — Sat, 25 Oct 2008 13:57:18 +0000

Re: Ray The Money Man – My great grandma’s toaster (Proctor Custom Made in USA no date, but it’s at least 40 years old…) still working very well!

This “high-decibel grinding” sounds like the ancient Whirlpool in our apartment, too. You can’t carry on a conversation in our place while it’s running.
Since noise is a vibration, the next step is to determine if it’s caused by cyclical motion or a shaking or both. Then maybe what part(s) and motion(s) are causing it. Since my dishes come out clean, I don’t really want the risk of opening while running at “full-tilt.”

Ovens and microwaves are transparent; why not dishwashers and refrigerators? I would remember to get eggs if I DIDN’T see them…

By: Stupid Zeldman

Stupid Zeldman — Sat, 25 Oct 2008 01:17:06 +0000

Wow, so sorry this is all you have to post about these days. Like this lemon of a dishwasher (which you admittedly bought used) has anything to do with some sort of universal customer service experience. Cry baby, Thurston Moore weeps for you. Come up and see me, indeed. Get some perspective.

By: Scott

Scott — Fri, 24 Oct 2008 15:54:50 +0000

I was thinking about this the other day. How quickly we all have cashed in on convenience over reliability. The first thing that comes to mind is my cell phone. I completely accept the fact that I can carry this little communication device with me and that the following things may go wrong:
1. Battery Dies (and over times holds less of a charge)
2. Signal is lost / Conversation over
3. Device really only ‘lasts’ for about two years before other inexplainable things begin to happen.
4. Wrong numbers cost money (both when I call and when they call)
5. Text messages cost more than gas.

But at least I can make that call occassionally

By: Victor

Victor — Fri, 24 Oct 2008 15:46:08 +0000

I had the same problem. It might be somthing caught in the disposal grinder in the washer. Mine had a very small piece of plastic from a water bottle top in it. It is a pretty easy fix. There are schematics online if you google it.
Good Luck.

By: mike

mike — Fri, 24 Oct 2008 15:19:28 +0000

You’ve got to remember to feed the purple monkey.

By: Lance

Lance — Fri, 24 Oct 2008 07:43:26 +0000

Glad you enjoyed washing you dishes by hand Jeff =) In our place, having a dishwasher is a dream. Yeah, seriously.

By: Don Ulrich

Don Ulrich — Fri, 24 Oct 2008 04:19:41 +0000

@noel-well formed not valid

There is a fascination with things not being right anymore.
I watched for 6 months as the web site for our local art museum had “enter you name” and “enter you email” in form fields.

This was done by a local design shop who did national work.
It got fixed after 6 months…Do we build imperfection into things? Is it one last gasp at control?

As for your dishwasher it could be the pump. Tell whoever is servicing to check it. Sounds like the bearing in the impeller
is shot and takes about that long to heat up and fail. Getting warranties honored has become a bitch.

By: Greg Bulmash

Greg Bulmash — Fri, 24 Oct 2008 02:33:20 +0000

This is an odd serendipity. Today's "Speed Bump" (a syndicated comic strip) features a repairman telling a woman her dishwasher has a "Do Not Resuscitate" order. Looks like you can't get your dishwasher fixed in the funnies either.