Comments on: Messed update http://www.zeldman.com/2007/11/16/messed-update/ Web design news and insights since 1995 Sat, 20 Mar 2010 19:01:57 +0000 http://wordpress.org/?v=2.9.2 hourly 1 By: Zeljko Prsa http://www.zeldman.com/2007/11/16/messed-update/#comment-24847 Zeljko Prsa Sat, 08 Dec 2007 15:58:36 +0000 http://www.zeldman.com/2007/11/16/messed-update/#comment-24847 @Eric Peacock Thanks Eric, you've made a great point on and resolved my trillema about what to do with my 10.4.11 update vs. Leopard vs. complete reinstall. I'll do the Archive and Install, combo update to 10.4.10 and keep my 3rd party programs away from my iMac. @Eric Peacock

Thanks Eric, you’ve made a great point on and resolved my trillema about what to do with my 10.4.11 update vs. Leopard vs. complete reinstall. I’ll do the Archive and Install, combo update to 10.4.10 and keep my 3rd party programs away from my iMac.

]]> By: Eric Peacock http://www.zeldman.com/2007/11/16/messed-update/#comment-23973 Eric Peacock Wed, 28 Nov 2007 21:25:42 +0000 http://www.zeldman.com/2007/11/16/messed-update/#comment-23973 Ah well, this boils down to the usual update all your third-party plug-ins or software before doing a system update or patch. Granted, Safari has no auto-update mechanism for plug-ins like Firefox does so if you've ever installed Saft, etc. you need to do the updating manually. I admin a hoard of Macs of all types, old and new, and we've had no issues with 10.4.11. I'd like to think this is because I set up and maintain clean machines. There isn't a known universal issue with the update per se, but like all patches it may not like some baggage that you've accumulated over the years. Like email piling up, software bloat is something we are going to all have to deal with eventually. If you ever have an Apple update, make sure you're backed-up first, then run it after checking your disk permissions and stats (DiskWarrier or Disk Utility are good). If it fails, the worst thing you might have to do is a full clean system install over the hosed one. This can take a long time depending on the age of the machine (Leopard is probably the slowest OSX to install). Use the "Archive and install" option and you'll end up with a clean system with all your user settings, apps, etc. Some reinstallation may be necessary but if you're lucky you can be up and running in 45 minutes. "Archive and install" will weed out the Insanity or other non-supported fluff that isn't installed in proper places. I guess what I'm saying is that if your Mac pays your bills take this into consideration before applying an update and be at least mentally prepared that you may someday have to do a lengthy archive and install. There are many, many factors here (outside of Apple hardware issues), and even Apple can't work around all of them. If you haven't done Leopard yet definitely do an "Archive and install" when you do - it will eliminate any possible issues you might have. Ah well, this boils down to the usual update all your third-party plug-ins or software before doing a system update or patch.

Granted, Safari has no auto-update mechanism for plug-ins like Firefox does so if you’ve ever installed Saft, etc. you need to do the updating manually.

I admin a hoard of Macs of all types, old and new, and we’ve had no issues with 10.4.11. I’d like to think this is because I set up and maintain clean machines. There isn’t a known universal issue with the update per se, but like all patches it may not like some baggage that you’ve accumulated over the years. Like email piling up, software bloat is something we are going to all have to deal with eventually.

If you ever have an Apple update, make sure you’re backed-up first, then run it after checking your disk permissions and stats (DiskWarrier or Disk Utility are good).

If it fails, the worst thing you might have to do is a full clean system install over the hosed one. This can take a long time depending on the age of the machine (Leopard is probably the slowest OSX to install). Use the “Archive and install” option and you’ll end up with a clean system with all your user settings, apps, etc. Some reinstallation may be necessary but if you’re lucky you can be up and running in 45 minutes. “Archive and install” will weed out the Insanity or other non-supported fluff that isn’t installed in proper places.

I guess what I’m saying is that if your Mac pays your bills take this into consideration before applying an update and be at least mentally prepared that you may someday have to do a lengthy archive and install. There are many, many factors here (outside of Apple hardware issues), and even Apple can’t work around all of them.

If you haven’t done Leopard yet definitely do an “Archive and install” when you do – it will eliminate any possible issues you might have.

]]> By: Will Kessel http://www.zeldman.com/2007/11/16/messed-update/#comment-23825 Will Kessel Tue, 27 Nov 2007 18:26:01 +0000 http://www.zeldman.com/2007/11/16/messed-update/#comment-23825 Upgraded to Leopard Nov. 5th. iDisk/.Mac outage November 7th - 8th. No IMAP/POP email since -- only Leopard affected; other Mac on 10.4 is hunky-dory; webmail is only way to get email from .Mac account. Apple tech stumped (along with thousands of other Mac users who upgraded to Leopard). Problem mysteriously corrects itself November 20th -- without user intervention. Go figure. Upgraded to Leopard Nov. 5th.
iDisk/.Mac outage November 7th – 8th.
No IMAP/POP email since — only Leopard affected; other Mac on 10.4 is hunky-dory; webmail is only way to get email from .Mac account. Apple tech stumped (along with thousands of other Mac users who upgraded to Leopard).

Problem mysteriously corrects itself November 20th — without user intervention.

Go figure.

]]> By: Benxamin http://www.zeldman.com/2007/11/16/messed-update/#comment-23473 Benxamin Tue, 20 Nov 2007 19:04:50 +0000 http://www.zeldman.com/2007/11/16/messed-update/#comment-23473 MacPookPro (dual-core intel) had an "issue." I'm full- working: lots of programs open, and then the Software Update pops-up. "Sure," I thought, " I'll download it in the background and install it later." Software Update auto-installed and crashed halfway through. Then, programs became non-responsive and no apps would launch. Single, dead bounces on the dock. Tried to relaunch. Nothing. Reboot... Gray screen of spinning for six minutes. Reboot.... Cmd+S: sbin/launch failed error 808 ...aaaand - BRICK. Took it to Mac Doctors (local guys) they had two MBPs ahead of me with 4.11 update issues. Intel/PC didn't matter. SOLUTION: They reinstalled from the OS disks that came with it. Then, completed the updates and apparently everything's fine. We'll see after lunch, when it gets picked-up. <a href="http://gadgetopia.com/post/6179#Comments" rel="nofollow">My boss is never going to let this go...</a> MacPookPro (dual-core intel) had an “issue.” I’m full- working: lots of programs open, and then the Software Update pops-up. “Sure,” I thought, ” I’ll download it in the background and install it later.” Software Update auto-installed and crashed halfway through. Then, programs became non-responsive and no apps would launch. Single, dead bounces on the dock. Tried to relaunch. Nothing. Reboot… Gray screen of spinning for six minutes. Reboot…. Cmd+S: sbin/launch failed error 808 …aaaand – BRICK.

Took it to Mac Doctors (local guys) they had two MBPs ahead of me with 4.11 update issues. Intel/PC didn’t matter. SOLUTION: They reinstalled from the OS disks that came with it. Then, completed the updates and apparently everything’s fine. We’ll see after lunch, when it gets picked-up.

My boss is never going to let this go…

]]> By: Philip http://www.zeldman.com/2007/11/16/messed-update/#comment-23381 Philip Mon, 19 Nov 2007 12:14:35 +0000 http://www.zeldman.com/2007/11/16/messed-update/#comment-23381 We trust. We believe. We update. Usually with a sort of funny stomach feeling, like before an exam. Sometimes it works, sometimes it doesn’t. Now, if it really were that simple, we would all have more time to design websites or play outside with our kids. But it isn’t. Instead, we spend hours, days, and weeks fiddling with technology. Besides the fact that we are dependent of a running system—what is it that makes us pursue these things with such devotion? I can’t wait for the day when words like plugin, clean install, and SDRAM will be obsolete. In my lifetime? Validation: come on guys, give us a break, we’ve <a href="http://www.zeldman.com/2007/09/27/something-new-at-apple-store/" title="Say hello to web standards" rel="nofollow">discussed this</a> before, don’t expect a publishing or any other comprehensive system to be free of errors. We trust. We believe. We update. Usually with a sort of funny stomach feeling, like before an exam. Sometimes it works, sometimes it doesn’t. Now, if it really were that simple, we would all have more time to design websites or play outside with our kids. But it isn’t. Instead, we spend hours, days, and weeks fiddling with technology. Besides the fact that we are dependent of a running system—what is it that makes us pursue these things with such devotion? I can’t wait for the day when words like plugin, clean install, and SDRAM will be obsolete. In my lifetime?

Validation: come on guys, give us a break, we’ve discussed this before, don’t expect a publishing or any other comprehensive system to be free of errors.

]]> By: mtmac http://www.zeldman.com/2007/11/16/messed-update/#comment-23367 mtmac Mon, 19 Nov 2007 06:53:41 +0000 http://www.zeldman.com/2007/11/16/messed-update/#comment-23367 Okay. So I am frustrated with my Mini. Nutshell: updated on Thursday to 10.4.11. It aborted itself halfway though. Though it does say under "About this Mac" that I am using 10.4.11." It shut down during install and said it was unable to install. Since then I have been unable to open mail, safari, dreamweaver, iChat. I have tried the idea of removing everything in Inputmanager. the 2 things that were in those files are in my trash now and I still cannot install. Downloaded the combo and smaller update from apple. even tried installing in safe mode, which I didn't know mac's had... Help! 1.42 ghz PPC G4512 sdram I HAVE to get into mail. This has already cost me money. Okay. So I am frustrated with my Mini.

Nutshell: updated on Thursday to 10.4.11. It aborted itself halfway though. Though it does say under “About this Mac” that I am using 10.4.11.” It shut down during install and said it was unable to install.

Since then I have been unable to open mail, safari, dreamweaver, iChat. I have tried the idea of removing everything in Inputmanager. the 2 things that were in those files are in my trash now and I still cannot install. Downloaded the combo and smaller update from apple. even tried installing in safe mode, which I didn’t know mac’s had…

Help!

1.42 ghz PPC G4512 sdram

I HAVE to get into mail. This has already cost me money.

]]> By: Daniel Stout http://www.zeldman.com/2007/11/16/messed-update/#comment-23362 Daniel Stout Mon, 19 Nov 2007 04:17:06 +0000 http://www.zeldman.com/2007/11/16/messed-update/#comment-23362 Having written the book on web standards, you're held to a higher standard, Jeffrey. But validation errors and warnings seem to be the stuff of the universe. It's entropy at work. With CMSes and other bodies touching our perfect code, it's pretty much impossible to have a completely validating site 100% of the time. Having written the book on web standards, you’re held to a higher standard, Jeffrey. But validation errors and warnings seem to be the stuff of the universe. It’s entropy at work. With CMSes and other bodies touching our perfect code, it’s pretty much impossible to have a completely validating site 100% of the time.

]]> By: Justin Bell http://www.zeldman.com/2007/11/16/messed-update/#comment-23336 Justin Bell Sun, 18 Nov 2007 14:38:32 +0000 http://www.zeldman.com/2007/11/16/messed-update/#comment-23336 My upgrade went OK, but I don't use Safari, anyway. I feel a bit odd, because most other web designers seem to use Safari for non-work stuff, but I just can't used to it's bookmarking system. How do you guys cope with the way it expands every single folder in the drop-down menu used to add a bookmark? The other option is to use the bookmarks view, but that interferes with the current page -- it seems to reload the page when you click "back", but even if it does use the cache, it's still extra clicks and generally feels clumsy. I prefer Firefox with the OpenBook add-on. Did you uninstall the Unanity product using AppZapper? Although, with the more problematic Unsanity products, AppZapper might not work. My upgrade went OK, but I don’t use Safari, anyway.

I feel a bit odd, because most other web designers seem to use Safari for non-work stuff, but I just can’t used to it’s bookmarking system. How do you guys cope with the way it expands every single folder in the drop-down menu used to add a bookmark? The other option is to use the bookmarks view, but that interferes with the current page — it seems to reload the page when you click “back”, but even if it does use the cache, it’s still extra clicks and generally feels clumsy. I prefer Firefox with the OpenBook add-on.

Did you uninstall the Unanity product using AppZapper? Although, with the more problematic Unsanity products, AppZapper might not work.

]]> By: Jesse Collins http://www.zeldman.com/2007/11/16/messed-update/#comment-23334 Jesse Collins Sun, 18 Nov 2007 13:18:00 +0000 http://www.zeldman.com/2007/11/16/messed-update/#comment-23334 A moment of perfect irony - I forgot to close the 'a href' tag. Please feel free to do that for me. Yikes. A moment of perfect irony – I forgot to close the ‘a href’ tag. Please feel free to do that for me. Yikes.

]]> By: Jesse Collins http://www.zeldman.com/2007/11/16/messed-update/#comment-23333 Jesse Collins Sun, 18 Nov 2007 13:15:41 +0000 http://www.zeldman.com/2007/11/16/messed-update/#comment-23333 Jeffrey, you're IT antics have become some of my favourite posts. I still consider the "Mmm, that's good coffee" line in <a href="http://www.zeldman.com/2007/09/25/the-joy-of-technology/" title="Link to Jeffrey's article The Joy of Technology" rel="nofollow"> to be one of the funniest things I've ever read</a>. So imagine my delight when I came across the validation-police in the middle of this comment-thread. Reading through the posts for your response was like hoping for the walkie-talkies at Christmas '70. You're response did not disappoint! Keep on keepin' on. I have decided that I will wait until that magical day when I have redundant backups before installing Leopard. I will probably be re-reading this post then, and look forward to it. And–most importantly–thank you! Jeffrey, you’re IT antics have become some of my favourite posts. I still consider the “Mmm, that’s good coffee” line in to be one of the funniest things I’ve ever read.

So imagine my delight when I came across the validation-police in the middle of this comment-thread. Reading through the posts for your response was like hoping for the walkie-talkies at Christmas ‘70. You’re response did not disappoint!

Keep on keepin’ on. I have decided that I will wait until that magical day when I have redundant backups before installing Leopard. I will probably be re-reading this post then, and look forward to it.

And–most importantly–thank you!

]]> By: Brad Wright http://www.zeldman.com/2007/11/16/messed-update/#comment-23309 Brad Wright Sat, 17 Nov 2007 22:40:32 +0000 http://www.zeldman.com/2007/11/16/messed-update/#comment-23309 FYI Creammonkey has been causing similar "on startup" errors in Safari 3 upgrades. FYI Creammonkey has been causing similar “on startup” errors in Safari 3 upgrades.

]]> By: Gleb Zhgun http://www.zeldman.com/2007/11/16/messed-update/#comment-23304 Gleb Zhgun Sat, 17 Nov 2007 20:32:29 +0000 http://www.zeldman.com/2007/11/16/messed-update/#comment-23304 I wish you swapped standards rant comment and OS X update post. The former is so much more interesting! Oh, and thank you! I wish you swapped standards rant comment and OS X update post. The former is so much more interesting!

Oh, and thank you!

]]> By: The PicLens Team http://www.zeldman.com/2007/11/16/messed-update/#comment-23302 The PicLens Team Sat, 17 Nov 2007 20:01:02 +0000 http://www.zeldman.com/2007/11/16/messed-update/#comment-23302 On behalf of the PicLens team, I'm writing to provide the solution to issues arising from PicLens and the recent Mac OS X 10.4.11 Combo Update with Safari 3.0.4. Users of PicLens v.1.5.14 or older are reporting a conflict with the new Mac upgrade, whereby either Safari or PicLens stops working. The good news is that the solution is fast and simple. 1. Go to View > Remove PicLens 2. Restart Safari 3. Reinstall the new version of PicLens from our website at http://www.piclens.com. We apologize for the inconvenience and hope you can now return to enjoying PicLens on your new Safari browser! For further support, please kindly visit http://www.piclens.com/support/ Kind regards, Alec & The PicLens Team On behalf of the PicLens team, I’m writing to provide the solution to issues arising from PicLens and the recent Mac OS X 10.4.11 Combo Update with Safari 3.0.4.

Users of PicLens v.1.5.14 or older are reporting a conflict with the new Mac upgrade, whereby either Safari or PicLens stops working.

The good news is that the solution is fast and simple.

1. Go to View > Remove PicLens
2. Restart Safari
3. Reinstall the new version of PicLens from our website at http://www.piclens.com.

We apologize for the inconvenience and hope you can now return to enjoying PicLens on your new Safari browser!

For further support, please kindly visit http://www.piclens.com/support/

Kind regards,
Alec & The PicLens Team

]]> By: Lauren Scime http://www.zeldman.com/2007/11/16/messed-update/#comment-23299 Lauren Scime Sat, 17 Nov 2007 15:07:38 +0000 http://www.zeldman.com/2007/11/16/messed-update/#comment-23299 my battery in my 17" macbook fried last night. it had been running hot all day. it probably has nothing to do with the update, but maybe the bugginess put some strain on the processor. anyway, i'm stuck to the wall until the apple store opens in a few hours. last major update disaster for me was in April when a Quicktime update caused Rosetta and all non-UB progs to stop working (this included Office, my time tracker software and several other major players). gotta love apple's updates....sigh. my battery in my 17″ macbook fried last night. it had been running hot all day. it probably has nothing to do with the update, but maybe the bugginess put some strain on the processor. anyway, i’m stuck to the wall until the apple store opens in a few hours.

last major update disaster for me was in April when a Quicktime update caused Rosetta and all non-UB progs to stop working (this included Office, my time tracker software and several other major players).

gotta love apple’s updates….sigh.

]]> By: Ian http://www.zeldman.com/2007/11/16/messed-update/#comment-23298 Ian Sat, 17 Nov 2007 14:34:20 +0000 http://www.zeldman.com/2007/11/16/messed-update/#comment-23298 I upgraded all three of my Macs without any real issues. First was my 15" MacBook Pro (C2D 2.33)... I started the download and the fired off the update on my wife's 13" MacBook. Somehow hers finished and rebooted first without any issues. Mine, however, was stuck at the grey apple screen post-reboot. I let it site like that for 10 minutes and finally held the power button down to restart. Luckily when it came back up it was fine. My 1.42Ghz Mac Mini also upgraded fine. I'm still on the fence about upgrading my MacBook Pro to Leopard. I upgraded all three of my Macs without any real issues. First was my 15″ MacBook Pro (C2D 2.33)… I started the download and the fired off the update on my wife’s 13″ MacBook. Somehow hers finished and rebooted first without any issues. Mine, however, was stuck at the grey apple screen post-reboot. I let it site like that for 10 minutes and finally held the power button down to restart. Luckily when it came back up it was fine. My 1.42Ghz Mac Mini also upgraded fine.

I’m still on the fence about upgrading my MacBook Pro to Leopard.

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